Search found 241 matches

by abailescollins
Tue Dec 03, 2019 11:12 pm
Forum: PitStop Pro
Topic: check trimbox size
Replies: 3
Views: 164

Re: check trimbox size

So surely you just need to check the size of the Trim Box and use the height/width variables you have?
use the 'Check Page Size Action' and set it up to use the variables.
by abailescollins
Tue Dec 03, 2019 12:38 pm
Forum: PitStop Server
Topic: Enfocus Pitstop Server LibProcessor has stopped working
Replies: 1
Views: 101

Re: Enfocus Pitstop Server LibProcessor has stopped working

You need to contact Enfocus support about that one, that's probably not something that is going to be resolved on here.
You can log the issue on the support portal. https://www.enfocus.com/en/support/portal#!/
by abailescollins
Tue Dec 03, 2019 12:35 pm
Forum: PitStop Pro
Topic: Convert color - strange behaviour
Replies: 6
Views: 91

Re: Convert color - strange behaviour

Excellent, happy to help.
by abailescollins
Tue Dec 03, 2019 11:08 am
Forum: PitStop Pro
Topic: Convert color - strange behaviour
Replies: 6
Views: 91

Re: Convert color - strange behaviour

You only need to worry about the PitStop Color Management preferences.

I took your original posted image and did a test using the profile configuration you had (see attached).

The darker one has color management turned off in the PitStop preferences.
by abailescollins
Thu Nov 28, 2019 9:39 pm
Forum: PitStop Pro
Topic: check trimbox size
Replies: 3
Views: 164

Re: check trimbox size

So you need to check the relevant page box, but the value you use for checking should come from a variable.
Do you have Switch or just PitStop Server?
Also where does the size to check against come from, do you have a job ticket or XML?.
by abailescollins
Sat Nov 23, 2019 2:07 pm
Forum: PitStop Pro
Topic: Change all overprinting objects to knock out
Replies: 2
Views: 181

Re: Change all overprinting objects to knock out

Because overprint requirements are so specific, we don't ship anything standard.
But we I can easily make one for you.

first question though, are you really sure you want to remove 'all' overprints?

Drop me a mail at 'andrewb@enfocus.com' and we can go through it.
by abailescollins
Wed Nov 13, 2019 9:51 pm
Forum: PitStop Server
Topic: Color conversion issue between Server and Pro versions
Replies: 1
Views: 116

Re: Color conversion issue between Server and Pro versions

Unfortunately that Action List is locked so we can't see what's in it. You should check your color management preferences as well across both applications to make sure they are the same. Just a side note as well, but PitStop 11 update 2 is not supported on Mojave. It was released way before. That re...
by abailescollins
Fri Nov 01, 2019 8:49 pm
Forum: PitStop Pro
Topic: Changing Spot Colors to CMYK in Gradients
Replies: 1
Views: 148

Re: Changing Spot Colors to CMYK in Gradients

What you are looking for is: Select Shading Select Spot Colors (set to all) AND Then you need a 'Convert' action. either 'Convert Color' (set to CMYK), or something similar. Bear in mind the 'Convert' Actions will use the color management preferences you have set. If you wish you can also add color ...
by abailescollins
Tue Oct 29, 2019 3:31 am
Forum: Action Lists
Topic: Ignore objects with constant alpha less than 1.0
Replies: 5
Views: 581

Re: Ignore objects with constant alpha less than 1.0

Sent you an Action List to try.
by abailescollins
Mon Oct 28, 2019 11:21 pm
Forum: PitStop Server
Topic: Enfocus PitStop Server Logger Memory
Replies: 2
Views: 298

Re: Enfocus PitStop Server Logger Memory

You need to contact Enfocus support directly. Do you have their contact details?
by abailescollins
Tue Oct 22, 2019 7:02 pm
Forum: Action Lists
Topic: White Line Removal
Replies: 4
Views: 321

Re: White Line Removal

I sent you a couple of processed samples back, can you let me know what you think.
They are a little larger as they have zip compression to avoid jpeg artifacts, but for course that is just configuration.
by abailescollins
Mon Oct 21, 2019 11:57 pm
Forum: Applications
Topic: PDF Review. Remove review page with switch flow
Replies: 1
Views: 642

Re: PDF Review. Remove review page with switch flow

Can you contact me off forum please.
We can discuss the situation, remember the file is also uploaded to the webserver, so that needs to be cleared as well.
andrewb@enfocus.com
by abailescollins
Mon Oct 21, 2019 11:55 pm
Forum: Action Lists
Topic: White Line Removal
Replies: 4
Views: 321

Re: White Line Removal

That's an old video, there's a newer technique.
But we need to check what those white lines are. They are probably from transparency flattening.
Can you send me the files and I will try them and send you the results back.
andrewb@enfocus.com
by abailescollins
Fri Oct 18, 2019 4:13 pm
Forum: Preflighting
Topic: TrimBox is missing!!
Replies: 1
Views: 634

Re: TrimBox is missing!!

You'd need to contact support so they can look at the file. Typically hand drawn crop marks present and issue and there are some other cases where they are not found. Regarding the XML, it depends what's in it, but that would only work with PitStop Server. You can take the values for the Trim Box Wi...