Enfocus Community

So surely you just need to check the size of the Trim Box and use the height/width variables you have?
use the 'Check Page Size Action' and set it up to use the variables.

You need to contact Enfocus support about that one, that's probably not something that is going to be resolved on here.
You can log the issue on the support portal. https://www.enfocus.com/en/support/portal#!/

Excellent, happy to help.

You only need to worry about the PitStop Color Management preferences.

I took your original posted image and did a test using the profile configuration you had (see attached).

The darker one has color management turned off in the PitStop preferences.

So you need to check the relevant page box, but the value you use for checking should come from a variable.
Do you have Switch or just PitStop Server?
Also where does the size to check against come from, do you have a job ticket or XML?.

Because overprint requirements are so specific, we don't ship anything standard.
But we I can easily make one for you.

first question though, are you really sure you want to remove 'all' overprints?

Drop me a mail at 'andrewb@enfocus.com' and we can go through it.

Unfortunately that Action List is locked so we can't see what's in it. You should check your color management preferences as well across both applications to make sure they are the same. Just a side note as well, but PitStop 11 update 2 is not supported on Mojave. It was released way before. That re...

What you are looking for is: Select Shading Select Spot Colors (set to all) AND Then you need a 'Convert' action. either 'Convert Color' (set to CMYK), or something similar. Bear in mind the 'Convert' Actions will use the color management preferences you have set. If you wish you can also add color ...

Sent you an Action List to try.

You need to contact Enfocus support directly. Do you have their contact details?

Can you mail them?
andrewb@enfocus.com

I sent you a couple of processed samples back, can you let me know what you think.
They are a little larger as they have zip compression to avoid jpeg artifacts, but for course that is just configuration.

Can you contact me off forum please.
We can discuss the situation, remember the file is also uploaded to the webserver, so that needs to be cleared as well.
andrewb@enfocus.com

That's an old video, there's a newer technique.
But we need to check what those white lines are. They are probably from transparency flattening.
Can you send me the files and I will try them and send you the results back.
andrewb@enfocus.com

You'd need to contact support so they can look at the file. Typically hand drawn crop marks present and issue and there are some other cases where they are not found. Regarding the XML, it depends what's in it, but that would only work with PitStop Server. You can take the values for the Trim Box Wi...