Search found 90 matches

by PdFUser5000
Tue Sep 07, 2021 8:30 am
Forum: Imposition
Topic: Tilia Phoenix Error message to metadata
Replies: 3
Views: 432

Re: Tilia Phoenix Error message to metadata

Thanks for the info David! Looking forward to the update :)
by PdFUser5000
Fri Sep 03, 2021 7:00 am
Forum: Imposition
Topic: Tilia Phoenix Error message to metadata
Replies: 3
Views: 432

Tilia Phoenix Error message to metadata

When Phoenix encounters a problem, in the messages i get the following error: Product 'X.pdf' pages 3 could not be placed in a layout, sending to Folder 250 Is there a way i can log this message to metadata, so that i can add this to a notification e-mail? I can't find it from the Phoenix Plan metad...
by PdFUser5000
Thu Aug 26, 2021 11:39 am
Forum: Switch
Topic: Script to convert XML data to Excel
Replies: 2
Views: 406

Re: Script to convert XML data to Excel

Yes it is! Look up Nodejs and it's packages for creating excel files. for example https://www.npmjs.com/package/exceljs

Enfocus also has some good video tutorials on their page for starting with node and Switch
by PdFUser5000
Tue Aug 24, 2021 3:00 pm
Forum: Switch
Topic: PDF Performance difference between Switch servers
Replies: 0
Views: 449

PDF Performance difference between Switch servers

I have 2 Switch servers set up. When printing large PDFs, one server's performance is noticeably slower(for example, 2 minutes for a pdf on server 1 vs 9 minutes on server 2 for the same pdf). I have tried to make both server setups as identical as possible. Both have the same resources available. I...
by PdFUser5000
Tue Aug 24, 2021 2:20 pm
Forum: Flows
Topic: Switch Hotfolders - general question
Replies: 2
Views: 525

Re: Switch Hotfolders - general question

You can use the outgoing connection of the Hotfolder to limit the types of files/folders to be processed. When using Submit hierachy for hotfolders there are also Rules you can add for processing folders (or not to process folders at all). Although in these cases the folders accidentaly moved to the...
by PdFUser5000
Tue Aug 24, 2021 2:00 pm
Forum: Node.js scripting
Topic: Dialog Boxes in AI
Replies: 3
Views: 422

Re: Dialog Boxes in AI

Both of those errors seem to be runtime errors which crash/fail Illustrator. Maybe look into that? If i understand correctly, even if you don't display those alerts, Illustrator will still close.
by PdFUser5000
Fri Aug 13, 2021 8:57 am
Forum: Switch
Topic: SwitchScriptExecutor 50000 script entry points
Replies: 1
Views: 287

SwitchScriptExecutor 50000 script entry points

In my console i get the following notification: SwitchScriptExecutor process with ID 10692 has been stopped because it executed 50000 script entry points. Processing is not affected: a new SwitchScriptExecutor process will be started when necessary. Is this something i should be worried about? 50000...
by PdFUser5000
Mon Jun 28, 2021 3:00 pm
Forum: Flows
Topic: Scan files for metadata without moving them
Replies: 2
Views: 527

Scan files for metadata without moving them

This is currently at an idea level and since i am a beginner I thought i'll ask here, if this is even possible. I have a customer folder which has files in them. Some files (not all) have a private data tag added to them in a previous workflow. When production planning starts i would like to scan fi...
by PdFUser5000
Mon Jun 21, 2021 2:55 pm
Forum: Applications
Topic: Warning level connection for Illustrator element for missing fonts
Replies: 3
Views: 775

Re: Warning level connection for Illustrator element for missing fonts

Thanks! The solution i came up with is a little different. It works, but i am not sure if this is the best way. Not sure why should I separate log from the AI file as you described. First 2 Illustrator elements have "Fail jobs with unavailable fonts" set to "Yes". Both outgoing connections are set t...
by PdFUser5000
Wed Jun 16, 2021 1:01 pm
Forum: Applications
Topic: Warning level connection for Illustrator element for missing fonts
Replies: 3
Views: 775

Warning level connection for Illustrator element for missing fonts

I use Illustrator files that sometimes have fonts that are not available on my Switch. I want the Illustrator element to give out(and log into metadata) a warning of the missing fonts but still successfully process the file via a custom script. A few problems arise with this: 1. The illustrator elem...
by PdFUser5000
Wed Jun 09, 2021 11:03 am
Forum: PitStop Server
Topic: Check for missing fonts
Replies: 4
Views: 2941

Re: Check for missing fonts

laurentd wrote:
Tue Jun 08, 2021 5:00 pm
That error is not normal, we'll check with the dev team.

If you use a script to save the file as pdf, you could first check the fonts in the script as well.
It only fails when i use a script in the Command part of the illustrator element. If i remove it, the Fail fonts script works.
by PdFUser5000
Tue Jun 08, 2021 3:14 pm
Forum: PitStop Server
Topic: Check for missing fonts
Replies: 4
Views: 2941

Re: Check for missing fonts

If a font is not embedded in the pdf, PitStop can report that. But if the missing font in Illustrator was substituted by a default one that is correctly embedded in the pdf, PitStop can not report that. If you know the name of that default font and never use it anywhere else, you can report this wi...
by PdFUser5000
Tue Jun 08, 2021 1:52 pm
Forum: PitStop Server
Topic: Check for missing fonts
Replies: 4
Views: 2941

Check for missing fonts

We print our PDFs on the server with Illustrator. Sometimes fonts are used that are not installed on the server. This means that the text is output to the pdf with the default font. Is there a way to identify this error with pitstop? I tried checking for embed/unembed fonts, but i don't get no error...
by PdFUser5000
Thu May 27, 2021 10:29 am
Forum: PitStop Pro
Topic: Updating pitstop, installer can't find Adobe acrobat
Replies: 2
Views: 699

Re: Updating pitstop, installer can't find Adobe acrobat

i got the error with both installers at the beginning but now it worked. thanks!
by PdFUser5000
Wed May 26, 2021 2:24 pm
Forum: PitStop Pro
Topic: Updating pitstop, installer can't find Adobe acrobat
Replies: 2
Views: 699

Updating pitstop, installer can't find Adobe acrobat

When trying to update to 2021, the installer gives me an error.
Capture.PNG
Capture.PNG (13.21 KiB) Viewed 699 times
Which folder should i select? My acrobat is installed to C:\Program Files (x86)\Adobe\Acrobat DC