Enfocus Community

I think toi prevent Adobe updating it you have to Lock the app and the foiler its in at a system level

Support fixed it, theres a hotfix release of PitStop Pro v2023.1.1.0.
Pitstop hadnt prompted for this update

Ah OK, I thought you meant a pitstop hot fix

Well im on the latest Acrobat "23.008.20470 Optional update, Jan 16, 2024"


"Continuous Release I Version 2023.008.20470"


oh i see theres a 20533 ill try that

can you point me at the hotfix?

Nothing in the installers downloads, just update 1 from Nov 23


Contacted support anyeay

Mac Monterey 12.7.3 "Old" Acrobat interface V 23.008.20470 Pitstop 23 update 1 So for a while now, I havent really been able to edit text lines Pitstop Edit Select Text line Edit text line tool click on text start typing or hit delete and the area just goes blank Cant tell if its done anyt...

the issue though is that i had absolutely no way to get in touch of someone quickly if the license tranfer failed and the 'one month' dire warning thing gives me no confidence stop that really odd practice and the issue largely goes away as Ill have absolutely no worries about moving the (paid for) ...

Hi, I do understand once again your concerns and frustration. I can only suggest that you get in touch with Support so that at least, your problem is internally logged. Let me remind you that the forum here is mostly community-driven. Loic Thanks loicaigon Official representatives monitor this foum...

Im frankly suprised you cant appreciate how frustraiting this is Its quite aggressivly user unfriendly and quite the opaque system to move licesnes between machines (even ignoriing the pasive agressively toned 'you can only do this once a month' frankly bizzare warning). It makes it activly concerni...

Ok, lovely that you guys havent replied yet Anyway, so Ive just managed to move it back to our main machine, but FYI the experince is LESS that enjoyable. Used the enfocus site to sign out of the secondary mac signed into enfocus on the new mac in acrobat various less than clear complaints from the ...

Thank. you for your responses Yes I have the hotfix installed and am ready to activate it. Im just wary because of the time delay in any support responses and simply allowing easy swapping of licenses between 2 machines in dire cases would make all this so much more simple and less worriesome. Ill w...

Thanks yes I apreciate that is how the license works (1 copy active at once), it is very restrictive to flexibitlty but is what it is The month between switching activcations does seem to me to be MUCH more unreasonable, especially as that is still just ONE copy active. Anyway that asides, so what h...

No? Nothing to say Enfocus? No help? Can I now safely re activate pitstop on our live Mac? Or if for some reason the install is still broken (Acribat crashing) will we be unable to reactive it on the backup machine due to this odd, non-specific "only 1 activation per month" thing. Or you k...

Hi Is it really only possible to have once licensed copy active at once? Even Adobe conceeded many years ago to allow a copy on desktop and laptop for example. I understand your policy, but for instance with the recent Acrobat bug (still to be fixed?) https://forum.enfocus.com/viewtopic.php?t=4764 P...

any updates?
and err how would one 'downgrade' acrobat?
The other apps have "other versions" options in creative cloud app but not acrobat