Search found 380 matches

by abailescollins
Tue Jan 19, 2016 4:22 pm
Forum: PitStop Server
Topic: Switch from 64 to the 32 bit version
Replies: 2
Views: 3762

Re: Switch from 64 to the 32 bit version

Just a note Ande. The Adobe CMM will never be available on 64 bit. The Adobe ACE is, but that's something different. I had a lot of feedback from customers who were concerned about not using the Adobe CMM, especially on Macintosh where no 32-Bit version is available. The recommendation is to use the...
by abailescollins
Tue Jan 19, 2016 4:16 pm
Forum: PitStop Pro
Topic: How to Duplicate Pages?
Replies: 5
Views: 5897

Re: How to Duplicate Pages?

There is a way that you can do this with PitStop 13 update 1 using the new cut/copy/paste functionality. Basically you would need to add blank pages where you need the new page content, and then copy the content from the original page and then paste it to the new location. I did something similar in...
by abailescollins
Mon Jan 04, 2016 10:32 am
Forum: Preflighting
Topic: Slow preflight
Replies: 1
Views: 3280

Re: Slow preflight

Hi Jakub

I would suggest to contact Enfocus support directly so they can help you. Support@enfocus.com

This issue is probably too specific to solve on the forum.
by abailescollins
Mon Aug 31, 2015 1:38 pm
Forum: Action Lists
Topic: Outlining Fonts with Print and View only License
Replies: 1
Views: 3038

Re: Outlining Fonts with Print and View only License

Well it's actually breaking the end user license agreement you have for the fonts Simon, that's why you have to hit the button to say you accept the liability for doing it. It's not something we really want just allow in PitStop I am afraid. Just out of interest why do you need to convert to outline...
by abailescollins
Tue Aug 18, 2015 10:25 am
Forum: PitStop Server
Topic: Pitstop Server
Replies: 5
Views: 6392

Re: Pitstop Server

So it seems the improvements we made are in the newer versions, you will need to upgrade to PitStop Server 13 to use the new functionality.
by abailescollins
Fri Jul 10, 2015 4:15 pm
Forum: PitStop Server
Topic: Pitstop Server
Replies: 5
Views: 6392

Re: Pitstop Server

The best thing to do would be to contact Enfocus support Support@enfocus.com If you made the Profile in version 12 and then tried to run it in version 11 then it's possible there is an incompatibility with the configuration of the preflight profile. You possibly selected something that is not suppor...
by abailescollins
Fri Jul 10, 2015 4:13 pm
Forum: PitStop Pro
Topic: Pitstop Training
Replies: 1
Views: 3172

Re: Pitstop Training

Where are you based Gary? If you let me know where in the world you are we can see if there is anybody local who offers training. One thing that might be interesting for you are the monthly online customer workshops Enfocus are running. Here's some information. Since October last year Enfocus have b...
by abailescollins
Wed Jul 08, 2015 1:28 pm
Forum: PitStop Pro
Topic: Document view disappears
Replies: 1
Views: 2725

Re: Document view disappears

Can you please contact Enfocus support about this so they can diagnose the problem.
Please email support@enfocus.com
by abailescollins
Mon Jun 29, 2015 10:17 am
Forum: PitStop Server
Topic: Pitstop Server
Replies: 5
Views: 6392

Re: Pitstop Server

Hi Satish I have sent you an email, this forum is not designed for support issues, so it's best to contact our support team on support@enfocus.com By doing that you enter our support process, your call is logged and will be responded to within a certain timescale. I have already forwarded your case ...
by abailescollins
Mon Jun 29, 2015 10:15 am
Forum: PitStop Server
Topic: pitstop report from pitstopserver 8 and 12 is different
Replies: 4
Views: 5343

Re: pitstop report from pitstopserver 8 and 12 is different

Ok, the best thing to do is contact our support team so they can take a look and advise you.

Please email them at support@enfocus.com. If you can supply the preflight profile and some PDF files that show the issue that would be perfect.

Can you also cc me please on the email, andrewb@enfocus.com
by abailescollins
Wed Jun 24, 2015 9:14 pm
Forum: PitStop Pro
Topic: Check for vector images
Replies: 9
Views: 8384

Re: Check for vector images

Glad to be of help.
by abailescollins
Tue Jun 23, 2015 4:40 pm
Forum: PitStop Pro
Topic: Check zones imbrication
Replies: 3
Views: 4217

Re: Check zones imbrication

You can always send me the file Loic, happy to help if I can.
by abailescollins
Tue Jun 23, 2015 3:22 pm
Forum: PitStop Pro
Topic: Check for vector images
Replies: 9
Views: 8384

Re: Check for vector images

HI Jeroen Give this one a try, it worked on the file you supplied but you might want to play with the values in it. This Action List checks for pages in a PDF that have more than 1,000 paths and are therefore likely to be complex to rip and output. https://esko.box.com/s/ef3s6vqfmj3va89y1q6kr9ulyiw7...
by abailescollins
Tue Jun 23, 2015 10:33 am
Forum: PitStop Pro
Topic: Check zones imbrication
Replies: 3
Views: 4217

Re: Check zones imbrication

HI Loic

I think you need the Page Box Layout check in the Preflight profile for this.

It will check the page boxes and also you can specify distances between them, if this doesn't do want you want please let me know.
by abailescollins
Mon Jun 22, 2015 10:54 pm
Forum: PitStop Pro
Topic: Check for vector images
Replies: 9
Views: 8384

Re: Check for vector images

Can you drop me an email with a sample file?

I think we can help.

Andrewb@enfocus.com