Search found 357 matches

by loicaigon
Wed Nov 15, 2023 11:11 am
Forum: PitStop Pro
Topic: Are Form XObjects an issue for you?
Replies: 7
Views: 21138

Re: Are Form XObjects an issue for you?

It's never too late and I can only encourage anyone having issues with Form XObjects to keep on reporting them here.

And as far as you are concerned, I kindly invite you to keep an eye on our upcoming PitStop update 1 Release as it will solve this issue ;)

Loic
by loicaigon
Mon Nov 13, 2023 4:54 pm
Forum: Action Lists
Topic: A path with a variable in it
Replies: 3
Views: 11605

Re: A path with a variable in it

How many IDs do you have to play with?
by loicaigon
Wed Nov 08, 2023 11:22 am
Forum: Applications
Topic: Adobe Cloud Libraries Font problem
Replies: 5
Views: 35999

Re: Adobe Cloud Libraries Font problem

Any suggestions?
Outline the fonts in Ai.
by loicaigon
Fri Nov 03, 2023 3:46 pm
Forum: PitStop Pro
Topic: Mirror bleed issue
Replies: 3
Views: 16243

Re: Mirror bleed issue

Hi, I see what you are trying to achieve. This result can be obtained by using "add bleed around contour" and using trim as the "contour". In this case, we consider existing content in the bleed and we can extend pixels from the last position of content in the bleed. https://i.ib...
by loicaigon
Thu Oct 26, 2023 10:54 am
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 44318

Re: Really just one copy active at once?

Official representatives monitor this foum though surely? Forum is not an "official" point of contact so while many of us in the company regularly monitor the forum and try to assist, you shouldn't take for granted that you will get support from us though the forum. For critical matters, ...
by loicaigon
Thu Oct 26, 2023 9:01 am
Forum: Preflighting
Topic: Using Submit Metadata in Pitstop Varibale Set
Replies: 7
Views: 23809

Re: Using Submit Metadata in Pitstop Varibale Set

Hi

You need to set the variable type as "length". Number as you set is needed for abstract numbers like a number of pages, or separations.

When you come to check dimensions, you need length which introduces unit (mm, in…)

Hope that helps,

Loic
by loicaigon
Thu Oct 26, 2023 12:13 am
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 44318

Re: Really just one copy active at once?

Hi,

I do understand once again your concerns and frustration. I can only suggest that you get in touch with Support so that at least, your problem is internally logged. Let me remind you that the forum here is mostly community-driven.

Loic
by loicaigon
Mon Oct 23, 2023 10:38 am
Forum: LEGACY scripting
Topic: Delay Indesign Saving a Document
Replies: 5
Views: 35408

Re: Delay Indesign Saving a Document

For what it's worth, using $.sleep() in InDesign Scripts is quite useless as it freezes script execution (and by extension any InDesign operations).
by loicaigon
Thu Oct 05, 2023 11:13 am
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 58943

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi The one thing that isn't fixed with the new Pitstop v23.0.1.0, is the "always on" ability to see the document size in the lower left hand corner. You can still hover the cursor over it to see the media size as before but must disable the Page Display > "Always show document page si...
by loicaigon
Wed Oct 04, 2023 10:43 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 58943

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi,

May I invite you to contact support if not already to report this?

Loic
by loicaigon
Wed Oct 04, 2023 10:40 pm
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 44318

Re: Really just one copy active at once?

Hi, Re; "I understand your policy, but for instance with the recent Acrobat bug (still to be fixed?)". We actually provided a fix yesterday. You should have received our communication with the link to get the installer. If not found, check in Spams folder and if not found anywhere, then it...
by loicaigon
Wed Oct 04, 2023 3:29 pm
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 44318

Re: Really just one copy active at once?

Hi Diguru, Thanks for your post.It is true that from a contractual standing point, a license can be activated on one machine. You can decide to move this licence to a different seat but it requires deactivating this license on the first computer. Of course, hard crashes can happen where you can't de...
by loicaigon
Tue Oct 03, 2023 5:42 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 58943

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi everyone,

We release today the fix for this issue. Please check your inbox for the notification.

Best regards,

Loic Aigon
by loicaigon
Mon Oct 02, 2023 7:33 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 58943

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi,

A hotfix will be released this week. Thanks for your patience and understanding.

Loic Aigon