You'll have to contact Enfocus support about this, although this is quite an old version.
The issues you are experiencing are NOT a known problem and have not been reported before.
Search found 458 matches
- Mon Dec 30, 2019 9:44 am
- Forum: PitStop Server
- Topic: Enfocus Pitstop Server Bug
- Replies: 2
- Views: 4958
- Sat Dec 28, 2019 5:59 am
- Forum: PitStop Pro
- Topic: Changing Overprint Modes from OPM0 to OPM1
- Replies: 4
- Views: 5614
Re: Changing Overprint Modes from OPM0 to OPM1
Yes, the Action is called 'Change overprint mode'
- Sat Dec 21, 2019 3:19 pm
- Forum: PitStop Server
- Topic: Automatically flatten or flag transparencies?
- Replies: 2
- Views: 3956
Re: Automatically flatten or flag transparencies?
Any PDF/X-1a Preflight Profile is going to flag transparency, or you can create a Preflight Profile or Action List to error on transparency. When you say 'auto flattening' I presume you are meaning the transparency flattener in the hot folder configuration. This is the Adobe transparency flattener a...
- Fri Dec 20, 2019 12:18 am
- Forum: Preflighting
- Topic: Fix Missing Fonts
- Replies: 1
- Views: 4809
Re: Fix Missing Fonts
Monotype discontinued the service, so I am afraid it's no longer available.
You can still fix missing fonts with PitStop, but it only uses fonts that are available on your computer.
You can still fix missing fonts with PitStop, but it only uses fonts that are available on your computer.
- Tue Dec 17, 2019 10:31 am
- Forum: Color Management
- Topic: White reverse copy messing up
- Replies: 1
- Views: 9576
Re: White reverse copy messing up
Fixed via email
- Fri Dec 13, 2019 9:30 am
- Forum: PitStop Server
- Topic: Pitstop Server 2019 u1 - memory leak
- Replies: 2
- Views: 4034
Re: Pitstop Server 2019 u1 - memory leak
Ok I found the case and I can see support have been in contact with you. If you can follow the instructions about installing the diagnostic tool, that will give us a good steer on what is going on. I will talk to development this morning and make them aware, it maybe that they will want to logon and...
- Fri Dec 13, 2019 9:10 am
- Forum: PitStop Server
- Topic: Pitstop Server 2019 u1 - memory leak
- Replies: 2
- Views: 4034
Re: Pitstop Server 2019 u1 - memory leak
Can you drop me a mail with the details and the support ticket number please.
Will take a look.
andrewb@enfocus.com
Will take a look.
andrewb@enfocus.com
- Tue Dec 03, 2019 11:12 pm
- Forum: PitStop Pro
- Topic: check trimbox size
- Replies: 3
- Views: 5189
Re: check trimbox size
So surely you just need to check the size of the Trim Box and use the height/width variables you have?
use the 'Check Page Size Action' and set it up to use the variables.
use the 'Check Page Size Action' and set it up to use the variables.
- Tue Dec 03, 2019 12:38 pm
- Forum: PitStop Server
- Topic: Enfocus Pitstop Server LibProcessor has stopped working
- Replies: 1
- Views: 3348
Re: Enfocus Pitstop Server LibProcessor has stopped working
You need to contact Enfocus support about that one, that's probably not something that is going to be resolved on here.
You can log the issue on the support portal. https://www.enfocus.com/en/support/portal#!/
You can log the issue on the support portal. https://www.enfocus.com/en/support/portal#!/
- Tue Dec 03, 2019 12:35 pm
- Forum: PitStop Pro
- Topic: Convert color - strange behaviour
- Replies: 6
- Views: 7431
Re: Convert color - strange behaviour
Excellent, happy to help.
- Tue Dec 03, 2019 11:08 am
- Forum: PitStop Pro
- Topic: Convert color - strange behaviour
- Replies: 6
- Views: 7431
Re: Convert color - strange behaviour
You only need to worry about the PitStop Color Management preferences.
I took your original posted image and did a test using the profile configuration you had (see attached).
The darker one has color management turned off in the PitStop preferences.
I took your original posted image and did a test using the profile configuration you had (see attached).
The darker one has color management turned off in the PitStop preferences.
- Thu Nov 28, 2019 9:39 pm
- Forum: PitStop Pro
- Topic: check trimbox size
- Replies: 3
- Views: 5189
Re: check trimbox size
So you need to check the relevant page box, but the value you use for checking should come from a variable.
Do you have Switch or just PitStop Server?
Also where does the size to check against come from, do you have a job ticket or XML?.
Do you have Switch or just PitStop Server?
Also where does the size to check against come from, do you have a job ticket or XML?.
- Sat Nov 23, 2019 2:07 pm
- Forum: PitStop Pro
- Topic: Change all overprinting objects to knock out
- Replies: 2
- Views: 4226
Re: Change all overprinting objects to knock out
Because overprint requirements are so specific, we don't ship anything standard.
But we I can easily make one for you.
first question though, are you really sure you want to remove 'all' overprints?
Drop me a mail at 'andrewb@enfocus.com' and we can go through it.
But we I can easily make one for you.
first question though, are you really sure you want to remove 'all' overprints?
Drop me a mail at 'andrewb@enfocus.com' and we can go through it.
- Wed Nov 13, 2019 9:51 pm
- Forum: PitStop Server
- Topic: Color conversion issue between Server and Pro versions
- Replies: 1
- Views: 3212
Re: Color conversion issue between Server and Pro versions
Unfortunately that Action List is locked so we can't see what's in it. You should check your color management preferences as well across both applications to make sure they are the same. Just a side note as well, but PitStop 11 update 2 is not supported on Mojave. It was released way before. That re...
- Fri Nov 01, 2019 8:49 pm
- Forum: PitStop Pro
- Topic: Changing Spot Colors to CMYK in Gradients
- Replies: 3
- Views: 4810
Re: Changing Spot Colors to CMYK in Gradients
What you are looking for is: Select Shading Select Spot Colors (set to all) AND Then you need a 'Convert' action. either 'Convert Color' (set to CMYK), or something similar. Bear in mind the 'Convert' Actions will use the color management preferences you have set. If you wish you can also add color ...