Search found 368 matches

by loicaigon
Fri Nov 03, 2023 3:46 pm
Forum: PitStop Pro
Topic: Mirror bleed issue
Replies: 3
Views: 17942

Re: Mirror bleed issue

Hi, I see what you are trying to achieve. This result can be obtained by using "add bleed around contour" and using trim as the "contour". In this case, we consider existing content in the bleed and we can extend pixels from the last position of content in the bleed. https://i.ib...
by loicaigon
Thu Oct 26, 2023 10:54 am
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 46126

Re: Really just one copy active at once?

Official representatives monitor this foum though surely? Forum is not an "official" point of contact so while many of us in the company regularly monitor the forum and try to assist, you shouldn't take for granted that you will get support from us though the forum. For critical matters, ...
by loicaigon
Thu Oct 26, 2023 9:01 am
Forum: Preflighting
Topic: Using Submit Metadata in Pitstop Varibale Set
Replies: 7
Views: 25464

Re: Using Submit Metadata in Pitstop Varibale Set

Hi

You need to set the variable type as "length". Number as you set is needed for abstract numbers like a number of pages, or separations.

When you come to check dimensions, you need length which introduces unit (mm, in…)

Hope that helps,

Loic
by loicaigon
Thu Oct 26, 2023 12:13 am
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 46126

Re: Really just one copy active at once?

Hi,

I do understand once again your concerns and frustration. I can only suggest that you get in touch with Support so that at least, your problem is internally logged. Let me remind you that the forum here is mostly community-driven.

Loic
by loicaigon
Mon Oct 23, 2023 10:38 am
Forum: LEGACY scripting
Topic: Delay Indesign Saving a Document
Replies: 5
Views: 37805

Re: Delay Indesign Saving a Document

For what it's worth, using $.sleep() in InDesign Scripts is quite useless as it freezes script execution (and by extension any InDesign operations).
by loicaigon
Thu Oct 05, 2023 11:13 am
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 66054

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi The one thing that isn't fixed with the new Pitstop v23.0.1.0, is the "always on" ability to see the document size in the lower left hand corner. You can still hover the cursor over it to see the media size as before but must disable the Page Display > "Always show document page si...
by loicaigon
Wed Oct 04, 2023 10:43 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 66054

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi,

May I invite you to contact support if not already to report this?

Loic
by loicaigon
Wed Oct 04, 2023 10:40 pm
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 46126

Re: Really just one copy active at once?

Hi, Re; "I understand your policy, but for instance with the recent Acrobat bug (still to be fixed?)". We actually provided a fix yesterday. You should have received our communication with the link to get the installer. If not found, check in Spams folder and if not found anywhere, then it...
by loicaigon
Wed Oct 04, 2023 3:29 pm
Forum: PitStop Pro
Topic: Really just one copy active at once?
Replies: 11
Views: 46126

Re: Really just one copy active at once?

Hi Diguru, Thanks for your post.It is true that from a contractual standing point, a license can be activated on one machine. You can decide to move this licence to a different seat but it requires deactivating this license on the first computer. Of course, hard crashes can happen where you can't de...
by loicaigon
Tue Oct 03, 2023 5:42 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 66054

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi everyone,

We release today the fix for this issue. Please check your inbox for the notification.

Best regards,

Loic Aigon
by loicaigon
Mon Oct 02, 2023 7:33 pm
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 66054

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi,

A hotfix will be released this week. Thanks for your patience and understanding.

Loic Aigon
by loicaigon
Wed Sep 27, 2023 6:47 pm
Forum: PitStop Pro
Topic: Controlling how far an object is nudged in Pitstop
Replies: 5
Views: 8971

Re: Controlling how far an object is nudged in Pitstop

Hi,

Not sure if this something you can change but would be happy to be proven wrong. Apart from that if you need precise positioning, you may want to use the Inspector or align options if you want to set a position in regard to another object.

Loic
by loicaigon
Mon Sep 25, 2023 6:22 pm
Forum: Flows
Topic: Select spot colors based on a text file
Replies: 6
Views: 18570

Re: Select spot colors based on a text file

Hi Jimmy,

You can use RegEx instead of List and pass it as variable. Wouldn't that work for you?

(spot|spot2|spot3)

Image

Loic Aigon
by loicaigon
Sat Sep 23, 2023 11:38 pm
Forum: PitStop Server
Topic: Image compression
Replies: 2
Views: 6123

Re: Image compression

Hi there,

Not really sure about your issue. If you want to send me samples before/after and actions you are using, I can have a look.

loica (a) enfocus (dot) copm

Loic
by loicaigon
Thu Sep 21, 2023 12:58 am
Forum: PitStop Pro
Topic: AcrobatVersion 2023.006.20320 causing editing issues
Replies: 11
Views: 66054

Re: AcrobatVersion 2023.006.20320 causing editing issues

Hi,

It's indeed a bug that has been introduced by the recent Acrobat Update. We are working on providing a fix.

Loic Aigon