Search found 458 matches

by abailescollins
Sat Jan 07, 2017 11:13 am
Forum: PitStop Pro
Topic: PitStop 13 Pro update 2
Replies: 7
Views: 9983

Re: PitStop 13 Pro update 2

As I mentioned before, we've not seen any cases of this reported to our support team, so I would be very interested to find out more. Please contact them so we can investigate this problem further. We have very good contacts with Heidelberg, so if there is an issue we should be able to get to the bo...
by abailescollins
Wed Dec 28, 2016 11:11 am
Forum: PitStop Pro
Topic: PitStop 13 Pro update 2
Replies: 7
Views: 9983

Re: PitStop 13 Pro update 2

Thanks, please contact the support team, they should verify this and see if there is anything we can do to help.
I'm not aware of any current conflicts with other plugins, so we should take a look.
by abailescollins
Tue Dec 27, 2016 2:02 am
Forum: PitStop Pro
Topic: Page rotation
Replies: 4
Views: 6474

Re: Page rotation

Not sure if it helps, but you can rotate the pages with those options with the 'rotate page' action?
by abailescollins
Tue Dec 27, 2016 1:59 am
Forum: PitStop Pro
Topic: PitStop 13 Pro update 2
Replies: 7
Views: 9983

Re: PitStop 13 Pro update 2

Best to contact Enfocus support. They will be able to help. support@enfocuscom

Acrobat X is supported by PitStop 13 update 2, but you don't mention the operating system you are using?
by abailescollins
Tue Dec 20, 2016 6:34 pm
Forum: PitStop Pro
Topic: Rename Spot colors
Replies: 1
Views: 3608

Re: Rename Spot colors

It's an Action within an Action List.
If you open the Action List panel and search for 'spot', you'll see one for renaming.
by abailescollins
Mon Dec 12, 2016 2:19 pm
Forum: Action Lists
Topic: Remove Printer Marks also removes part of image
Replies: 1
Views: 4862

Re: Remove Printer Marks also removes part of image

Can you send me the file please and I'll take a look.
Just also be aware that this is not really the place for support, our support team don't monitor this forum.
It's best for issues like this to contact Enfocus support either through the support forum behind your EnfocusID or support@enfocus.com
by abailescollins
Tue Nov 29, 2016 2:13 pm
Forum: Action Lists
Topic: [CURIOUS] Merge shapes
Replies: 2
Views: 5499

Re: [CURIOUS] Merge shapes

Not currently possible Loic, but it's an interesting idea.
I guess Illustrator is the model for this kind of functionality.
by abailescollins
Sat Nov 05, 2016 9:16 pm
Forum: PDF Creation
Topic: Saving a PDF as "Reduced Size PDF" or "Optimized" from Switch
Replies: 2
Views: 10291

Re: Saving a PDF as "Reduced Size PDF" or "Optimized" from Switch

Hi Joe We do this a lot with PitStop Server, there are various Actions you can use to get the size down. Resolution, compression, colorspaces, attachments, metadata, document structure, all of these can effect the size and be removed or adjusted. Alternatively take a look at the new Enfocus PDF Revi...
by abailescollins
Sun Oct 23, 2016 10:11 am
Forum: PitStop Pro
Topic: Clicking on PitStop Inspector will crash Adobe Acrobat DC
Replies: 1
Views: 3656

Re: Clicking on PitStop Inspector will crash Adobe Acrobat DC

Posting here will not help.
For this kind of issue you need to contact Enfocus support.
Either post an issue on the support portal when you login with your EnfocusID.
Or send a mail to 'support@enfocus.com' they will get back to.
Send the information and attachment you provided below.
by abailescollins
Fri Oct 21, 2016 12:12 am
Forum: PitStop Server
Topic: Remap colors to spot
Replies: 4
Views: 7801

Re: Remap colors to spot

Have you got a test file Loic?
by abailescollins
Wed Oct 19, 2016 3:46 pm
Forum: PitStop Pro
Topic: Page rotation
Replies: 4
Views: 6474

Re: Page rotation

Should be possible I think, how 'variable' are the page numbers?
by abailescollins
Thu Oct 06, 2016 1:33 pm
Forum: Color Management
Topic: Show Pantones Used In Design/File
Replies: 2
Views: 10430

Re: Show Pantones Used In Design/File

Just for the record, you can do this also in PitStop With the 'Add Separation Names' Action Lists
They are in the 'Add' section of the standard Action Lists.
They add the separation names from each page independently
by abailescollins
Fri Sep 23, 2016 10:18 pm
Forum: Preflighting
Topic: Defining trim box
Replies: 3
Views: 8355

Re: Defining trim box

It's an interesting one, unfortunately in PDF there is no 'centre line' like there is in illustrator, so some workarounds are needed. You can reduce the thickness of the line, check the size and then increase it again, I guess the strokes are different thicknesses? Does it hurt to standardise on a t...
by abailescollins
Fri Sep 23, 2016 10:14 pm
Forum: Preflighting
Topic: Change color values based on variables
Replies: 3
Views: 7761

Re: Change color values based on variables

Sorry for the delay in responding. You're correct, it's not currently possible.
You can set a variable for a fill color, at least not yet.

It would be good to talk about how you see this working, so if you would like to, please drop me an email and we can discuss it.
andrewb@enfocus.com
by abailescollins
Fri Sep 23, 2016 12:17 pm
Forum: PitStop Pro
Topic: Add bleed action list problem/bug
Replies: 1
Views: 3855

Re: Add bleed action list problem/bug

If you zoom in at the bottom you will probably find that there is a small gap between the image and the trim box. Elements need to be touching the Trim Box in order to bleed. If you look inside the Add Bleed Action, you will see there is a value in there, this allows you to move the bleed tolerance ...