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Failing on a project that seems very simple

Posted: Wed Aug 05, 2020 8:15 pm
by primarycolorinc
I cannot for the life of me understand why a packaged indesign file is failing. It has the fonts, links folder, the .idml and .indd file. Any help is appreciated? Or maybe someone can drop me a workflow that works. It will greatly appreciated for any and all help. Packaged files have been a nuisance for me for both indesign and illustrator. Thanks again. (I tried to upload a screenshot (115kb file) and it wont allow me. It says the file is too large.

Re: Failing on a project that seems very simple

Posted: Thu Aug 06, 2020 11:47 am
by Padawan
Can you check in the Switch messages if the reason for the failing of the job is mentioned there?

Something else you can try is to add a log out connection to the InDesign configurator (with "Error out" set to Yes), this will give extra information on why the job failed.

If the screenshots are to large for the forum, then you can also use a free image hosting service like, and then place the link to the image in your post.