Switch keeps downloading already downloaded mails

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LasseThid
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Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

Switch keeps downloading already downloaded mails

Post by LasseThid » Mon Mar 12, 2018 2:00 pm

I have a flow which downloads mail from a specific account and then process the attached files.
However, for some reason Switch keeps downloading and processing the same files over and over again.
If it was just one or two files I wouldn't mind, but it's 5000+ files it keeps downloading a processing.... :lol:
Any ideas how to stop this?
Enfocus Switch 2018, Enfocus PitStop Server 18, Enfocus PDF Review, HP SmartStream 12 & Kodak Prinergy 8.2 with RBA
MAN Roland R705 & R708, KBA Rapida 205, HP Indigo 7600, 7800 & 10000, Inca OnsetX2, Durst P10 among other things

loicaigon
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Joined: Wed Jul 10, 2013 10:22 am

Re: Switch keeps downloading already downloaded mails

Post by loicaigon » Wed Mar 14, 2018 9:27 pm

Didn't you set the Mail Receive Element to keep originals on server ? Maybe this is the reason ?

LasseThid
Advanced member
Posts: 209
Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

Re: Switch keeps downloading already downloaded mails

Post by LasseThid » Fri Mar 16, 2018 9:35 am

Well, in part that is true, but the flow as been running since early 2012 without a problem, so that shouldn't be the reason.

I think what was causing the problem was our IT department migrating our exchange server to Office 365 and that must have caused a problem somehow. Changing the setting to not save the mail on the server cleaned out the account and once all files were downloaded I set it back to keep originals on the server. I haven't had an issue since then...
Enfocus Switch 2018, Enfocus PitStop Server 18, Enfocus PDF Review, HP SmartStream 12 & Kodak Prinergy 8.2 with RBA
MAN Roland R705 & R708, KBA Rapida 205, HP Indigo 7600, 7800 & 10000, Inca OnsetX2, Durst P10 among other things

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