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Switch 13 upgrade - HP Smartstream not recognised?

Posted: Wed Apr 13, 2016 2:45 pm
by youngy4130
Hi

I've just updated our development switch to switch 13 on the same machine I have HP Smartstream designer installed as a trial on InDesign CC 2015.

For some reason the Smartstream configurators are still greyed out as if its not installed. Am I Missing something?

Thanks for your help.

Re: Switch 13 upgrade - HP Smartstream not recognised?

Posted: Wed Apr 13, 2016 3:27 pm
by sander
Documentation says:
"For Adobe CC, ExtendScript Toolkit must be installed manually for the configurator to function properly. "

Do you have it installed?

Re: Switch 13 upgrade - HP Smartstream not recognised?

Posted: Fri Apr 22, 2016 1:23 pm
by youngy4130
:oops:

Totally missed this and it fixed it!

Thank you.