No new messages in the log?

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LasseThid
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Posts: 353
Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

No new messages in the log?

Post by LasseThid »

When I went to Messages to see if there are any error messages for one of my flows I noticed that the last logged message is from 4.00 pm yesterday, so I decided to reboot the server and still the last message is from 4.00 pm yesterday even though I've run several files through the flows since then.

Any ideas?

Thanks in advance
Lasse
Enfocus Switch, Enfocus PitStop Server, Enfocus PDF Review, HP SmartStream& Kodak Prinergy with RBA
Offset 72x102, Offset Large Format, Digital Large Format and Digital print.
Padawan
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Location: Belgium
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Re: No new messages in the log?

Post by Padawan »

Whenever I have issues with the messages I follow these steps:
https://www.enfocus.com/en/support/know ... 000jfbtIAA

But I think you'll need to contact Enfocus Support if that doesn't fix it.
LasseThid
Advanced member
Posts: 353
Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

Re: No new messages in the log?

Post by LasseThid »

Thanks Padawan.

Those are the same instructions that Enfocus support sent me and they did indeed solve the problem.
Enfocus Switch, Enfocus PitStop Server, Enfocus PDF Review, HP SmartStream& Kodak Prinergy with RBA
Offset 72x102, Offset Large Format, Digital Large Format and Digital print.
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