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No new messages in the log?

Posted: Wed Jan 10, 2018 1:03 pm
by LasseThid
When I went to Messages to see if there are any error messages for one of my flows I noticed that the last logged message is from 4.00 pm yesterday, so I decided to reboot the server and still the last message is from 4.00 pm yesterday even though I've run several files through the flows since then.

Any ideas?

Thanks in advance
Lasse

Re: No new messages in the log?

Posted: Thu Jan 11, 2018 11:35 am
by Padawan
Whenever I have issues with the messages I follow these steps:
https://www.enfocus.com/en/support/know ... 000jfbtIAA

But I think you'll need to contact Enfocus Support if that doesn't fix it.

Re: No new messages in the log?

Posted: Fri Jan 12, 2018 10:46 am
by LasseThid
Thanks Padawan.

Those are the same instructions that Enfocus support sent me and they did indeed solve the problem.