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Switch keeps downloading already downloaded mails

Posted: Mon Mar 12, 2018 2:00 pm
by LasseThid
I have a flow which downloads mail from a specific account and then process the attached files.
However, for some reason Switch keeps downloading and processing the same files over and over again.
If it was just one or two files I wouldn't mind, but it's 5000+ files it keeps downloading a processing.... :lol:
Any ideas how to stop this?

Re: Switch keeps downloading already downloaded mails

Posted: Wed Mar 14, 2018 9:27 pm
by loicaigon
Didn't you set the Mail Receive Element to keep originals on server ? Maybe this is the reason ?

Re: Switch keeps downloading already downloaded mails

Posted: Fri Mar 16, 2018 9:35 am
by LasseThid
Well, in part that is true, but the flow as been running since early 2012 without a problem, so that shouldn't be the reason.

I think what was causing the problem was our IT department migrating our exchange server to Office 365 and that must have caused a problem somehow. Changing the setting to not save the mail on the server cleaned out the account and once all files were downloaded I set it back to keep originals on the server. I haven't had an issue since then...