Clearing boards

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LasseThid
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Posts: 338
Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

Clearing boards

Post by LasseThid » Thu Jun 13, 2019 1:27 pm

I have created a board, but there are files present on the board that aren't in the flow.
Any ideas on how to clear a board of unwanted files?

Skärmavbild 2019-06-13 kl. 13.24.37.png
Skärmavbild 2019-06-13 kl. 13.24.37.png (101.84 KiB) Viewed 3142 times
Enfocus Switch 2019 Spring Edition, Enfocus PitStop Server 19, Enfocus PDF Review, HP SmartStream 12 & Kodak Prinergy 8.2 with RBA
Offset 72x102, Offset Large Format, Digital Large Format and Digital print.

Malcolm Mackenzie
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Location: London, UK
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Re: Clearing boards

Post by Malcolm Mackenzie » Fri Jun 14, 2019 12:23 pm

Hello Lasse
I had this in v17 and it was fixed in 17.1.
At the time I got a workaround using Robomongo and instructions from
Enfocus support.
It may be best to log it with support in case there's an issue or the fix is changed.
Malcolm

LasseThid
Advanced member
Posts: 338
Joined: Tue Mar 03, 2015 2:30 pm
Location: Molndal, Sweden

Re: Clearing boards

Post by LasseThid » Fri Jun 14, 2019 2:21 pm

I'm currently at 2018 u3, but I'm planning to upgrade to 2019 Spring Edition soon, so I may contact support if the problem persists after upgrading.
Enfocus Switch 2019 Spring Edition, Enfocus PitStop Server 19, Enfocus PDF Review, HP SmartStream 12 & Kodak Prinergy 8.2 with RBA
Offset 72x102, Offset Large Format, Digital Large Format and Digital print.

essexmate
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Posts: 29
Joined: Tue Sep 05, 2017 4:41 pm

Re: Clearing boards

Post by essexmate » Mon Jun 17, 2019 2:30 pm

I had the same problem with 'ghost' jobs being left in the boards I had created. I found out that the jobs had existed in flows which were no longer available in Switch (i.e. deleted flows). If I edited the board I could see flows that no longer exist in our switch configuration. It's as if when you create a board it will remember all the flows that were available at the time you created the board.

My work around was to delete the board and make a new one where you'll get a refreshed 'live' list of current Switch flows.

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