Web Portal // Job List - SOLVED

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TheCaptain
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Web Portal // Job List - SOLVED

Post by TheCaptain »

Does anybody know how to clear a users 'Check jobs' list?

I wish to delete the job on the right, but even when I remove the ticket from :

Library/ Application Support/ Enfocus/ Switch Server/ ticket/ ...
Library/ Application Support/ Enfocus/ Switch Server/ backing/ …

... the job remains in the web portal :evil:
Screen Shot 2018-03-21 at 17.00.00.png
Screen Shot 2018-03-21 at 17.00.00.png (38.75 KiB) Viewed 6665 times
Last edited by TheCaptain on Thu Mar 22, 2018 12:55 pm, edited 1 time in total.
r.zegwaard
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Re: Web Portal // Job List

Post by r.zegwaard »

I guess that deleting the job (=pdf file) in the corresponding Checkpoint in Switch should do it...
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TheCaptain
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Re: Web Portal // Job List

Post by TheCaptain »

r.zegwaard wrote:I guess that deleting the job (=pdf file) in the corresponding Checkpoint in Switch should do it...
Nope! :| :?:
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TheCaptain
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Re: Web Portal // Job List - SOLVED

Post by TheCaptain »

In order to get rid of the old 'ghost' jobs you will need to stop Switch and remove...

• Install RoboMongo (https://robomongo.org/download)
• Start Switch
• Start RoboMongo
• On first start the "MongoDB connections" pane will be open
• Click the Create button
• Keep type on "Direct connection"
• Give the connection an easy name like "Switch MongoDB"
• Keep the address to localhost
• Set the port number to 55091
• Click the Connect button

You can now see the contents of the MongoDB database used by Switch

• Open SwitchCore/ Collections/ Jobs
• You have several keys here, each of them resembles one job which MongoDB knows about
• Search for the "ghost" files in this list
• When you are really sure that the Switch job ticket for the job you see is already cleaned up, then it is safe to remove the job from MongoDB
• You can do that by right clicking the object and choosing "Delete Document..."

The next time you refresh the joblist in the webportal the job won't be shown anymore
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