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Creating low res pdfs

Posted: Fri May 03, 2019 9:45 am
by LasseThid
I have a flow that at one stage of the flow creates a low res pdf. When we had Switch running on a Mac this worked perfectly, however since we moved to Windows the destiller will fail with this error in messages: "Error while distilling file 'C:/Users/Admin/AppData/Roaming/Enfocus/Switch Server/backing/Indigo Submit/automanaged/Destill/_00MZ4_P167241_STIHL_NORRASKOG_ERBJUDANDE_A4 (002)_Korrektur.ps'; check Distiller log output for more details". There is no file places in the Logs folder going from the Acrobat Distiller.
If I drag the postscript file to Acrobat Distiller it will distill just fine.
Any Ideas what might cause this problem?

Skärmavbild 2019-05-03 kl. 09.34.37.png
Skärmavbild 2019-05-03 kl. 09.34.37.png (21.46 KiB) Viewed 5220 times

Re: Creating low res pdfs

Posted: Fri May 03, 2019 1:09 pm
by jan_suhr
Run PitStop server instead for this.

There is an Action List that comes with PitStop that resamples images in a PDF, it is called "Resample for Web" and is found in the image folder. Change the settings to what you want.

Re: Creating low res pdfs

Posted: Fri May 03, 2019 1:47 pm
by LasseThid
Thanks Jan.

Looks like it's working nicely.

Re: Creating low res pdfs

Posted: Tue May 07, 2019 3:53 pm
by NEOSA
Hi LasseThid,

I met the same issue, there is a fix, due to an Acrobat Update.

Read this article to handle correctly Acrobat Distiller :

https://www.enfocus.com/en/support/know ... 000Xn8RAAS

Ask at Enfocus for the modified Distiller.vbs, or send me a private message, I will send you a Download Link.

Bye