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Converting HEIC to JPG
Posted: Mon Jan 20, 2020 4:01 pm
by Terkelsen
I wanted to make a simple flow, that could use Photoshop 2020 to convert HEIC (from iPhone) to JPG. The file opens fine, if I open it from Photoshop. However, if I send the HEIC file to the Photoshop configurator from within Switch, I get this error: "_0297L_IMG_8543.HEIC': the job file type is not supported".
Any ideas?
Re: Converting HEIC to JPG
Posted: Mon Jan 20, 2020 5:02 pm
by freddyp
ImageMagick has support for the HEIC format so you do not require Photoshop to do the conversion.
Re: Converting HEIC to JPG
Posted: Tue Jan 21, 2020 8:06 am
by Terkelsen
Thanks for the workaround, Freddy. I'm still curious though, why that doesn't work with the Photoshop configurator.
Re: Converting HEIC to JPG
Posted: Tue Jan 21, 2020 8:11 am
by jan_suhr
It is probably not configured for that format. Do you see any error or debug messages?
Re: Converting HEIC to JPG
Posted: Tue Jan 21, 2020 10:43 am
by Terkelsen
Hi Jan,
Yes, there is a few debug messages from Photoshop:
Cannot find extension for Mac type '????' and creator '????' of the file '/Users/<user>/Library/Application Support/Enfocus/Switch Server/backing/HEIC to jpg/automanaged/Folder 3/_0297N_IMG_8541.jpg'
and...
osascript "/Users/<user>/Library/Application Support/Enfocus/Switch Server/temp/EnvironmentClass/5/RunScript.scpt" "/Users/erikterkelsen/Library/Application Support/Enfocus/Switch Server/temp/691/ScriptElement/2/6/FinalJavaScript.js"
and this error:
The requested statistics are not available for the job '/Users/<user>/Library/Application Support/Enfocus/Switch Server/ProblemFiles/HEIC to jpg/_0297M_IMG_8543.jpg': the job file type is not supported