Where do I find the installer for Switch 2020 fall?

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magnussandstrom
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Posts: 31
Joined: Thu Jul 30, 2020 6:34 pm
Location: Sweden

Where do I find the installer for Switch 2020 fall?

Post by magnussandstrom » Wed Dec 09, 2020 10:43 am

I can't seem to find the installer for Switch Fall 2020. When I go to the Download section at Enfocus support page I can only see older installers. And when I click 'Check for updates...' in Switch I only get to the release notes page..?
Tools at hand: Enfocus Switch, Esko Automation Engine, Esko Imaging Engine, Apogee Prepress, HP DFE, Fiery, Caldera, GMG ColorProof, PressSign, Redhat FUSE, Microsoft Azure and Google Cloud Services.

patej
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Posts: 53
Joined: Sun Nov 25, 2012 12:15 pm

Re: Where do I find the installer for Switch 2020 fall?

Post by patej » Wed Dec 09, 2020 10:48 am

You should've received an e-mail yesterday from marketing@enfocus.com with the title "Magnus, discover Switch 2020 Fall" – There is a Download installers subtitle with links to Mac and Win versions.
edit. you of course have to have a valid maintenance contract to get the links... ;)

magnussandstrom
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Posts: 31
Joined: Thu Jul 30, 2020 6:34 pm
Location: Sweden

Re: Where do I find the installer for Switch 2020 fall?

Post by magnussandstrom » Wed Dec 09, 2020 11:02 am

Oh thanks, I've got two almost identical e-mails that I thought were identical but only one had the download links. Thanks! :)
Tools at hand: Enfocus Switch, Esko Automation Engine, Esko Imaging Engine, Apogee Prepress, HP DFE, Fiery, Caldera, GMG ColorProof, PressSign, Redhat FUSE, Microsoft Azure and Google Cloud Services.

patej
Member
Posts: 53
Joined: Sun Nov 25, 2012 12:15 pm

Re: Where do I find the installer for Switch 2020 fall?

Post by patej » Wed Dec 09, 2020 11:07 am

Yes same happened with me; sorry I forgot to mention that, but good that you found the links!

Next time Enfocus could consider changing the template a bit more to distinguish the two because I'm pretty sure most users with maintenance contract have also subscribed to Enfocus' general marketing e-mails. Or then they could just exclude those who get the maintenance contract from the other mailing...

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