issues with submitpoints after upgrade to Switch Fall

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babathemacman
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Posts: 22
Joined: Wed Oct 10, 2018 11:17 am

issues with submitpoints after upgrade to Switch Fall

Post by babathemacman »

Hello,

I have upgraded our enfocus switch software to Switch 2021 fall and am now having issues with submitpoints. I can no longer press submit when I have filled in fields. This window remains gray and I was just curious if others had problems with this. I think there is something wrong with the validation
freddyp
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Posts: 1022
Joined: Thu Feb 09, 2012 3:53 pm

Re: issues with submitpoints after upgrade to Switch Fall

Post by freddyp »

That the input is not validated is also what I would think of first. In such a case you will see what fields are not valid because they will have red borders. If that is the case look at the regular expression defined in the "Data format" property of the field and verify that the value entered by the user matches the regular expression. Side remark: whenever I use "Data format" on a field, I add the format of the expected value in the "Description" field so the user sees that, e.g. "The job number consists of 1 letter (A-Z), a hyphen, and 6 digits".

Note that if this turns out to be the case, it is not related to the upgrade.
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