SmartStream 15.0.5 and InDesign 2020 15.0.2 not finding Paper Library

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mschleich
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Joined: Wed Mar 19, 2014 6:43 pm
Location: Minnesota, USA

SmartStream 15.0.5 and InDesign 2020 15.0.2 not finding Paper Library

Post by mschleich » Fri Mar 06, 2020 6:48 pm

Has anyone else run into issues when updating from InDesign 14.0.3 (2019) to InDesign 15.0.2 (2020) and installing then SmartStream 15.0.5 (for ID 2020) only to find out that your flows using that element will not work because it cannot locate the Paper Size Library? We had to go back to InDesign 2019 and SmartStream Designer 14.1.18

pcmcintyre
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Joined: Mon Oct 16, 2017 7:44 pm

Re: SmartStream 15.0.5 and InDesign 2020 15.0.2 not finding Paper Library

Post by pcmcintyre » Tue Mar 10, 2020 3:25 pm

Same result here. I tried upgrading to Switch Fall 2019 and installing CC2020. Everything worked except the HP Smartstream plugins. They were greyed out. We had to revert back. They tell me extendscript is only 32 bit, but we are running it on Windows 2019 server(64 bit) with 2018.3 Switch and CC2019 Indesign(64 bit). In addition, Adobe has removed all the older software before 2019 so extendscript is not available. Most of our customers are on CC2020.

primarycolorinc
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Posts: 16
Joined: Mon Feb 24, 2020 5:39 pm

Re: SmartStream 15.0.5 and InDesign 2020 15.0.2 not finding Paper Library

Post by primarycolorinc » Tue Mar 10, 2020 6:57 pm

I have used smart stream with indesign 2015 and used indesign 2020 for everything else. How much does smart stream cost? I am at a new facility and do not have hp machines but I really liked how smart stream works and would like to give the new place a idea to think about. Thanks.

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