HP Smartstream and InDesign Error

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printlab
Member
Posts: 27
Joined: Thu Nov 19, 2015 6:58 pm

HP Smartstream and InDesign Error

Post by printlab » Sun Jul 19, 2020 12:01 am

Hi All,

We're having a unique error when trying to impose PDF's through Switch. I have attached a logo below. Essentially, InDesign/Smartstream seem to be throwing an error when trying to run jobs through Switch. Below are the app versions for reference.

Application: Enfocus Switch
Version: 20 Build 1142033 (64bit)

Application: Adobe InDesign 2020
Version: 15.1.1 x64

Application: HP Smartstream Designer
Version: 15.0.6

Error Log.png
Error Log.png (181.56 KiB) Viewed 343 times
Any help would be greatly appreciated.

Thanks,

Chris

KaesDS
Newbie
Posts: 10
Joined: Thu Sep 22, 2016 10:33 am

Re: HP Smartstream and InDesign Error

Post by KaesDS » Wed Jul 29, 2020 3:15 pm

Hi Chris,

i ran into the exactly same error in a similar setup.

Is there any working solution to fix this?

essexmate
Member
Posts: 26
Joined: Tue Sep 05, 2017 4:41 pm

Re: HP Smartstream and InDesign Error

Post by essexmate » Thu Jul 30, 2020 1:25 pm

We are also getting the same error. Smartstream Designer is unusable via the Switch configurator with the latest version of 15.0.6 Smartstream Designer installed. I did notice in the release notes of 15.0.6 that this version was supposed to 'fix an issue with Switch'. Maybe that issue still exists? We are using Windows PC Switch and Indesign.

Raveeshjji
Newbie
Posts: 2
Joined: Wed Aug 05, 2020 11:55 am

Re: HP Smartstream and InDesign Error

Post by Raveeshjji » Thu Aug 06, 2020 6:01 am

We are also getting the same error

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