Tilia Phoenix Error message to metadata

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PdFUser5000
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Posts: 90
Joined: Fri Jun 12, 2020 11:23 am

Tilia Phoenix Error message to metadata

Post by PdFUser5000 » Fri Sep 03, 2021 7:00 am

When Phoenix encounters a problem, in the messages i get the following error:

Product 'X.pdf' pages 3 could not be placed in a layout, sending to Folder 250

Is there a way i can log this message to metadata, so that i can add this to a notification e-mail? I can't find it from the Phoenix Plan metadata.

magnussandstrom
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Posts: 65
Joined: Thu Jul 30, 2020 6:34 pm
Location: Sweden

Re: Tilia Phoenix Error message to metadata

Post by magnussandstrom » Fri Sep 03, 2021 9:53 am

Maybe this new app can solve that for you? https://www.enfocus.com/en/appstore/pro ... g-messages
Tools at hand: Enfocus Switch, Esko Automation Engine, Esko Imaging Engine, Apogee Prepress, HP DFE, Fiery, Caldera, GMG ColorProof, PressSign, Redhat FUSE, Microsoft Azure and Google Cloud Services.

tiliaDavid
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Posts: 1
Joined: Thu Feb 18, 2021 4:27 pm

Re: Tilia Phoenix Error message to metadata

Post by tiliaDavid » Fri Sep 03, 2021 2:30 pm

Hi PdfUser,

My name is David, and I work over at Tilia Labs. I'm sorry I'm only just now seeing this question, but it's perfect timing! We're working right now to add this feature to the Phoenix Connect App to allow error messages to be output for proper routing and error handling.

Our Phoenix Connect App is open source, meaning you can contribute to the development of it, or simply have a "behind-the-scenes" look at the latest pieces of it, even before we publish a new version to the Enfocus AppStore! With the scripting module, you can grab our .sscript files from the repository and run the latest version anytime. You can find our repository here - https://github.com/tilialabs/tilia-phoenix-connect/ - and here's a link to the exact feature you're asking about - https://github.com/tilialabs/tilia-phoe ... /issues/23. You can follow along and get notifications as we post updates. I would expect that we'd have some new info on this front sometime next week, so stay tuned!

Also, I'd be a terrible Tilia Labs team member if I forgot to mention our Help Desk. Anytime you have a question or issue related to Phoenix, even if it's the Phoenix Connect App for Switch, feel free to reach out to us on our Help Desk at support.tilialabs.com.

Thanks!

PdFUser5000
Member
Posts: 90
Joined: Fri Jun 12, 2020 11:23 am

Re: Tilia Phoenix Error message to metadata

Post by PdFUser5000 » Tue Sep 07, 2021 8:30 am

Thanks for the info David! Looking forward to the update :)

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