the application is not available on Switch Server

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babathemacman
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Posts: 17
Joined: Wed Oct 10, 2018 11:17 am

the application is not available on Switch Server

Post by babathemacman » Wed Nov 14, 2018 3:15 pm

Hello,

I use the HP SmartStream Designer Imposition and first the icon is gray in color and I get the message "the application is not available on Switch Server Can someone tell me what I do not do well, and how can I solve this?

Padawan
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Re: the application is not available on Switch Server

Post by Padawan » Wed Nov 14, 2018 6:30 pm

Is it possible you haven't installed Extendscript toolkit yet? If not, please install it and restart Switch.

If that doesn't fix it, please check that the versions of InDesign, SmartStream Designer and ExtendScript Toolkit version you have installed meet the system requirements. You can find them via:
- Menu Help/Manage or download configurators
- Search for HP SmartStream Designer Imposition

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