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Tilia Phoenix Error message to metadata

Posted: Fri Sep 03, 2021 7:00 am
by PdFUser5000
When Phoenix encounters a problem, in the messages i get the following error:

Product 'X.pdf' pages 3 could not be placed in a layout, sending to Folder 250

Is there a way i can log this message to metadata, so that i can add this to a notification e-mail? I can't find it from the Phoenix Plan metadata.

Re: Tilia Phoenix Error message to metadata

Posted: Fri Sep 03, 2021 9:53 am
by magnussandstrom
Maybe this new app can solve that for you? https://www.enfocus.com/en/appstore/pro ... g-messages

Re: Tilia Phoenix Error message to metadata

Posted: Fri Sep 03, 2021 2:30 pm
by tiliaDavid
Hi PdfUser,

My name is David, and I work over at Tilia Labs. I'm sorry I'm only just now seeing this question, but it's perfect timing! We're working right now to add this feature to the Phoenix Connect App to allow error messages to be output for proper routing and error handling.

Our Phoenix Connect App is open source, meaning you can contribute to the development of it, or simply have a "behind-the-scenes" look at the latest pieces of it, even before we publish a new version to the Enfocus AppStore! With the scripting module, you can grab our .sscript files from the repository and run the latest version anytime. You can find our repository here - https://github.com/tilialabs/tilia-phoenix-connect/ - and here's a link to the exact feature you're asking about - https://github.com/tilialabs/tilia-phoe ... /issues/23. You can follow along and get notifications as we post updates. I would expect that we'd have some new info on this front sometime next week, so stay tuned!

Also, I'd be a terrible Tilia Labs team member if I forgot to mention our Help Desk. Anytime you have a question or issue related to Phoenix, even if it's the Phoenix Connect App for Switch, feel free to reach out to us on our Help Desk at support.tilialabs.com.

Thanks!

Re: Tilia Phoenix Error message to metadata

Posted: Tue Sep 07, 2021 8:30 am
by PdFUser5000
Thanks for the info David! Looking forward to the update :)