Convert color - strange behaviour

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andreas_m
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Joined: Mon Dec 02, 2019 6:26 pm

Convert color - strange behaviour

Post by andreas_m » Mon Dec 02, 2019 10:28 pm

Dear forum,
we have a strange behaviour at two of our macs running Enfocus Pitstop Pro.
Image
While using this tool to convert a picture from srgb for example to PSOuncoated on one mac everything is right - on a second computer the final result is different/wrong. We use the same Pitstop-Version and the same profiles und settings (relatively colorimetric). Are there any preferences to change regarding to this tool. We checked nearly every button in the whole preferences-jungle in Acrobat and PitStop and found nothing ...
Any hint would be great.

Thanx in advance

Andreas

RytisT
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Posts: 81
Joined: Fri Aug 17, 2018 3:18 pm

Re: Convert color - strange behaviour

Post by RytisT » Tue Dec 03, 2019 6:15 am

How are you checking the actual results? Which way/with what tool?

andreas_m
Newbie
Posts: 3
Joined: Mon Dec 02, 2019 6:26 pm

Re: Convert color - strange behaviour

Post by andreas_m » Tue Dec 03, 2019 7:31 am

You can see this directly on screen.

Image

The Picture on the upper left side is the original. The one on the upper right was converted on one computer with the exact same settings ... the lower left was converted on another mac ...
We've got four macs here ... two produce the right and the other two the wrong result.
... an we've got no clue ...

Malcolm Mackenzie
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Joined: Wed Mar 22, 2017 5:05 pm
Location: London, UK
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Re: Convert color - strange behaviour

Post by Malcolm Mackenzie » Tue Dec 03, 2019 9:41 am

Hi Andreas

Odd one indeed.
A few things to try if you haven't already.

Check your PitStop Pro Preferences and the Colour Management Settings are the same.
I prefer Little CMS as the CMM engine.

Check the display numbers of sample points in the image to see if they are the same or not.
Could be false profiles assigned.

Try making an action to do the conversion and set the Colour Management settings in the action to override the
Preferences.

Malcolm

abailescollins
Advanced member
Posts: 243
Joined: Wed Apr 22, 2015 4:28 pm

Re: Convert color - strange behaviour

Post by abailescollins » Tue Dec 03, 2019 11:08 am

You only need to worry about the PitStop Color Management preferences.

I took your original posted image and did a test using the profile configuration you had (see attached).

The darker one has color management turned off in the PitStop preferences.
Attachments
Screen Shot 2019-12-03 at 11.01.45 AM copy.jpg
Screen Shot 2019-12-03 at 11.01.45 AM copy.jpg (104.85 KiB) Viewed 110 times
PitStop Product Manager @ Enfocus.
andrewb@enfocus.com

andreas_m
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Posts: 3
Joined: Mon Dec 02, 2019 6:26 pm

Re: Convert color - strange behaviour

Post by andreas_m » Tue Dec 03, 2019 11:14 am

Thank you so much - that was the solution.

Great support .... many many thanx :-)

you made my day

abailescollins
Advanced member
Posts: 243
Joined: Wed Apr 22, 2015 4:28 pm

Re: Convert color - strange behaviour

Post by abailescollins » Tue Dec 03, 2019 12:35 pm

Excellent, happy to help.
PitStop Product Manager @ Enfocus.
andrewb@enfocus.com

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