Upgrading from 2017 to 2018

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hep@harwill.net
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Joined: Tue Oct 23, 2018 4:47 pm

Upgrading from 2017 to 2018

Post by hep@harwill.net » Tue Mar 12, 2019 4:21 pm

Need your help. Have just added my product key for Pitstop Pro 2018. When I relaunch the program it still shows 2017. I went back into the program and deactivated Pitstop Pro 2017. Closed program and relaunched. It still shows I am running Pitstop pro2017. Do I need to turn something on somewhere that I missed? I will look for your reply. Thanks Sue Kaminski

Malcolm Mackenzie
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Joined: Wed Mar 22, 2017 5:05 pm
Location: London, UK
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Re: Upgrading from 2017 to 2018

Post by Malcolm Mackenzie » Tue Mar 12, 2019 4:28 pm

Hi Sue
Your better off contacting support directly
https://www.enfocus.com/en/support

abailescollins
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Posts: 183
Joined: Wed Apr 22, 2015 4:28 pm

Re: Upgrading from 2017 to 2018

Post by abailescollins » Wed Mar 13, 2019 11:21 pm

This might be a stupid question, but have you actually installed PitStop 2018?
PitStop Product Manager @ Enfocus.
andrewb@enfocus.com

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