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My tools are red

Posted: Thu Sep 28, 2017 3:06 pm
by Guig
Hello,

I have a problem with my Pitstop tools. They are red and they all have the form of a Lego (see screenshot).

Do you know how to fix this bug?

Thank you in advance.

Guig
Red tools
Red tools
Tools.png (11.86 KiB) Viewed 7716 times

Re: My tools are red

Posted: Fri Sep 29, 2017 10:35 am
by Terkelsen

Re: My tools are red

Posted: Fri Sep 29, 2017 11:30 am
by Guig
Thank you very much ! :D

Re: My tools are red

Posted: Sun Oct 01, 2017 7:16 pm
by abailescollins
This should only be in an older version of PitStop. If I remember correctly these were resolved in 13 update 2.
Adobe finally told us how to create them in Acrobat DC.

Which version of PitStop do you have out of interest, because a free update might fix this?

Re: My tools are red

Posted: Mon Feb 11, 2019 8:18 pm
by tlotzer
Thanks, that solved it! What a weird random fix!

Re: My tools are red

Posted: Tue Feb 12, 2019 8:46 pm
by abailescollins
Not really. It was during the transition to Acrobat DC.
Adobe were slow in explaining a lot of things regarding the new interface, and also the fact the Macintosh version was 64-bit.
We managed to get around a lot of things, but those icons, and the larger yellow ones took a lot of behind the scenes discussions by people via personal contacts.
It's all good now.

There's always the possibility of things like that, they changed stuff in Acrobat 2019 as well.