Enfocus Community

Posted: **Tue Apr 30, 2019 2:48 pm**

I am experiencing (not the first time) an odd Pitstop behaviour, where Inspector is showing different values than those that come from a preflight report.
In particular - it is about image resolution / size.
Below is an extract from the custom Preflight Profile that is run on the file

: Preflight_Basic_Check_Image_res..png (43.51 KiB) Viewed 5161 times

And here are the results compared to the Inspector Info on the same object.

: discrepancies-in-Pitstop_Preflight_vs_Inspector.png (111.6 KiB) Viewed 5161 times

Why ??

Posted: **Tue Apr 30, 2019 3:24 pm**

Can you please turn on the resolution preflight option to ignore soft masks and see if that makes a difference.

You can send me the offending file as well if you can. andrewb@enfocus.com

Posted: **Tue Apr 30, 2019 3:29 pm**

It did indeed. It is not reported with incorrect resolution anymore. Interesting...
Thank you ABC

Posted: **Tue Apr 30, 2019 3:47 pm**

You can take a look at the file in PitStop Pro and using the mask tools be able see the mask that's got that excess resolution.

Enfocus Community

Pitstop discrepancies Preflight report vs Inspector

Pitstop discrepancies Preflight report vs Inspector

Re: Pitstop discrepancies Preflight report vs Inspector

Re: Pitstop discrepancies Preflight report vs Inspector

Re: Pitstop discrepancies Preflight report vs Inspector