Broken licenses after hard reboot

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magnussandstrom
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Broken licenses after hard reboot

Post by magnussandstrom »

Hi, now and then our data center need to do hard reboots on our virtual win servers. This always results in broken pitstop licenses. It's easy to fix since we just repair them, but it's a bit annoying. Is this by design or is it something that Enfocus can fix?
abailescollins
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Re: Broken licenses after hard reboot

Post by abailescollins »

It's because the license is linked to the machine via a 'machine fingerprint'
I guess something slightly changes with the VM reboot, so a repair is needed.
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magnussandstrom
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Re: Broken licenses after hard reboot

Post by magnussandstrom »

Ok, makes sense! I will try to remember to check the Pitstop licenses after hard reboots. :)
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