Color conversion issue between Server and Pro versions

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nesan
Newbie
Posts: 1
Joined: Wed Nov 13, 2019 9:41 am

Color conversion issue between Server and Pro versions

Post by nesan »

Hello,

When we preform color conversion Action list, We see different results from Pitstop server and Pitstop Pro. Though we use same action list. Server results 100% K and whereas Pro results combination of different percentage for K.

Pitstop Server
Version: 12 updates3
Platform: Yosmite 10.10.2

Pitstop Pro
Version: 11 update 2
Acrobat: 11.0.07
Platform: Mojave 10.14.5

I have attached the reference files for testing. Please check

Thank you,
Nesan J
Attachments
04_Convert_Color_to_Gray_and_keep100_black.zip
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abailescollins
Advanced member
Posts: 458
Joined: Wed Apr 22, 2015 4:28 pm

Re: Color conversion issue between Server and Pro versions

Post by abailescollins »

Unfortunately that Action List is locked so we can't see what's in it.
You should check your color management preferences as well across both applications to make sure they are the same.

Just a side note as well, but PitStop 11 update 2 is not supported on Mojave. It was released way before.
That release only supported up to Macintosh OSX 10.8.
you can see the requirements for all versions here. https://www.enfocus.com/en/support/syst ... quirements
Head of Product Management @ Ultimate
abc@imposition.com
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