Remove Printer Marks also removes part of image

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b.schuring
Newbie
Posts: 12
Joined: Tue Jun 07, 2016 6:51 pm

Remove Printer Marks also removes part of image

Post by b.schuring »

Hi all,

I'm using the default action [ro removen Printer Marks. Now i've got a banner where, after the printer marks are removed, a part of the image is also removed as shown in the attachments.

Is there a solution to prevent this?

Thanx
Attachments
Removed marks.jpg
Removed marks.jpg (177.6 KiB) Viewed 4844 times
Original.jpg
Original.jpg (178.64 KiB) Viewed 4844 times
abailescollins
Advanced member
Posts: 458
Joined: Wed Apr 22, 2015 4:28 pm

Re: Remove Printer Marks also removes part of image

Post by abailescollins »

Can you send me the file please and I'll take a look.
Just also be aware that this is not really the place for support, our support team don't monitor this forum.
It's best for issues like this to contact Enfocus support either through the support forum behind your EnfocusID or support@enfocus.com
Head of Product Management @ Ultimate
abc@imposition.com
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