Page 1 of 1

Action working differently when added to profile

Posted: Wed Mar 27, 2019 1:27 pm
by Joannejames
I have created an action and tested it and working correctly.
When I add the action to my profile it is working but producing different results. Help please !

Re: Action working differently when added to profile

Posted: Wed Mar 27, 2019 5:01 pm
by abailescollins
What does the Action List do, can you post it?

Re: Action working differently when added to profile

Posted: Mon Apr 01, 2019 6:36 am
by Joannejames
The action changes black to a rich black, ignoring text under 20pt and objects less than 4mm. It works well as an action but when put into a profile the less than 4mm doest work.

Re: Action working differently when added to profile

Posted: Mon Apr 01, 2019 2:28 pm
by abailescollins
I think this one has been logged and a local Australian reseller will contact your directly

Do you have any specific files at demonstrate the issues?
I have the preflight profile and Action Lists, but I don't have any specific files that show the issues?

Re: Action working differently when added to profile

Posted: Mon Apr 01, 2019 2:36 pm
by abailescollins
On second thoughts please can you try this adjusted Action List

Re: Action working differently when added to profile

Posted: Tue Apr 02, 2019 1:27 am
by joanne.james
Thanks for the reply. I loaded the action you created but it changed some of the smaller text into a rich black.

Re: Action working differently when added to profile

Posted: Tue Apr 02, 2019 1:35 am
by joanne.james
I think I may have the answer, sort of. Certified PDF Preflight needs to un-checked. Now I just need to understand what are the implications of this being checked or unchecked. Any ideas ?

Re: Action working differently when added to profile

Posted: Tue Apr 02, 2019 1:35 am
by joanne.james
I think I may have the answer, sort of. Certified PDF Preflight needs to un-checked. Now I just need to understand what are the implications of this being checked or unchecked. Any ideas ?

Re: Action working differently when added to profile

Posted: Wed Apr 03, 2019 8:13 am
by abailescollins
Hi Joanne
I've discussed this with Yves and adjusted the Action again, it needed some more tweaks.
He'll discuss it with you directly.