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Customize Email Template

Posted: Tue Mar 10, 2020 9:03 pm
by rgreenidge
We would like to customize our email alerts with our company logo. Do you have some documentation
on how this is done. Also where does the template have to reside in order for us to access it in Switch.

Thanks for your help.

Re: Customize Email Template

Posted: Tue Mar 10, 2020 9:11 pm
by jan_suhr
In the settings for the email send you can select an Html-file as template. It can be in any place Switch has access to.

In it you can use Switch variables.

Re: Customize Email Template

Posted: Wed Mar 11, 2020 4:29 pm
by Terkelsen
In case you are not familiar with creating html e-mail templates ( like me :roll: ) you can use an online service like befree.io to generate the template and then download it as html. If you are using image files you will have to upload these to a webserver an redirect the links in the html to this location.

Re: Customize Email Template

Posted: Wed Mar 11, 2020 4:46 pm
by jan_suhr
Here is an email with part of a preflight report made as an custom template. In this case it is the eamil that is sent to customers with a link to PDF Review. It will list the warnings and error found in the preflight of the job.
pdf_review_email.jpg
pdf_review_email.jpg (83.65 KiB) Viewed 1559 times

Re: Customize Email Template

Posted: Wed Mar 11, 2020 5:52 pm
by rgreenidge
Awesome, thanks to all who replied. I appreciate it.

Re: Customize Email Template

Posted: Wed Mar 11, 2020 8:43 pm
by rgreenidge
Does anyone know where the Standard Enfocus email template is stored and can we modify it.

Thanks,
Richard.

Re: Customize Email Template

Posted: Wed Mar 11, 2020 9:42 pm
by jan_suhr
It's easier to make one yourself. As I said you can use any Switch variables in the HTML.