Unable to use the current PDF Review Module App

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berniemok
Newbie
Posts: 7
Joined: Tue Sep 04, 2012 9:20 am

Unable to use the current PDF Review Module App

Post by berniemok » Sat Aug 21, 2021 8:44 am

I found that the PDF Review Module App in still the old version as shown in the enclosed screen dump. So I have tried to uninstall it and download again. But the App version is still version 4. So I cannot access the new features link Branding and Job Collection in the current version 6.0.

I found this issue happened in both my Mac and Windows (Switch version 2021 Spring).

Please help to see any suggestions to fix this.

Thank you for help in advance.
Attachments
2-version 4.JPG
2-version 4.JPG (25.81 KiB) Viewed 418 times

abailescollins
Advanced member
Posts: 434
Joined: Wed Apr 22, 2015 4:28 pm

Re: Unable to use the current PDF Review Module App

Post by abailescollins » Mon Sep 20, 2021 10:31 pm

Can you contact Partner support please Bernie.
They will be able to take a look at why the app is not updating for you.
PitStop Product Manager @ Enfocus.
andrewb@enfocus.com

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