external email capture

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Scott_PC79
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Posts: 6
Joined: Wed Apr 14, 2021 7:13 pm

external email capture

Post by Scott_PC79 » Thu Jan 20, 2022 3:31 pm

We currently send the proof link to the CSR who then forwards the link to the customer. The customer then sends the link for someone else to review. Is there a way to capture the email of the person that approves or rejects the PDF?

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magnussandstrom
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Posts: 123
Joined: Thu Jul 30, 2020 6:34 pm
Location: Sweden

Re: external email capture

Post by magnussandstrom » Fri Jan 21, 2022 10:42 am

I think thats impossible today, since the URL to the proof is the same regardless of recipient. We are in the same boat. I think Enfocus must change how the url:s are generated (with regards to the receipents) for this to work. Some kind of user/reviewer management.
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smckinney
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Posts: 7
Joined: Wed Oct 28, 2020 3:36 pm

Re: external email capture

Post by smckinney » Fri Mar 18, 2022 7:05 pm

I Just want to tag onto this thread to say that I too am looking for a way to show who approved the proofs.

There is the pdf review module reporter app that lets us know who "reviewed" the job but knowing who approved it would be super beneficial in many cases.
Hopefully this will let enfocus know that this is a feature many people would like to have.

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