Coloured box prints around element

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dianapaton
Newbie
Posts: 1
Joined: Fri Jun 02, 2017 12:29 am

Coloured box prints around element

Post by dianapaton »

Hi All

I'm new to this forum, so I wasn't entirely sure what group to post this question in. Here is my problem. We have a high res pdf file supplied by a client. We are printing to a Xerox 700. When we print the file, a box appears around the logo. The logo is printed on a grey background. The box around the logo which is printing a slightly different grey. I have tried flattening the logo, but get the same result.

Can anyone advise why this box is appearing on the print and how I get rid of it.

Thanks

Diana
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abailescollins
Advanced member
Posts: 458
Joined: Wed Apr 22, 2015 4:28 pm

Re: Coloured box prints around element

Post by abailescollins »

Can you supply the file so we can have a look at it.
or you can email it to me andrewb@enfocus.com
Head of Product Management @ Ultimate
abc@imposition.com
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