Preflight Profile on Mac vs PC

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Penguin
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Joined: Tue Jul 31, 2018 5:57 pm

Preflight Profile on Mac vs PC

Post by Penguin » Mon Jan 28, 2019 8:02 pm

When we run a file through pitstop with a preflight profile with actions built into the Preflight profile it works correctly on a Mac but not a PC. Has anybody else seen this?

Thanks,
Bruce

abailescollins
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Joined: Wed Apr 22, 2015 4:28 pm

Re: Preflight Profile on Mac vs PC

Post by abailescollins » Mon Jan 28, 2019 11:52 pm

Platform should not make any difference as long as things like icc profiles and fonts are like for like etc.
Can you send or share the profile and explain the difference, or contact Enfocus support?
PitStop Product Manager @ Enfocus.
andrewb@enfocus.com

Penguin
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Posts: 31
Joined: Tue Jul 31, 2018 5:57 pm

Re: Preflight Profile on Mac vs PC

Post by Penguin » Tue Jan 29, 2019 2:05 pm

The profile file is to large to attach. I'll try to send through support. I didn't think platform made a difference either but it is the only thing we could figure to be the problem after testing on a couple of Macs and PC's.

Thanks,
Bruce

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