User experience to fix files

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franklintempleton
Newbie
Posts: 12
Joined: Fri Nov 19, 2021 8:15 pm

User experience to fix files

Post by franklintempleton »

What have you done to create a user friendly experience when files fail in a Switch flow? We're looking for something more than just a email to the user indicating that their file is no good. :)
jan_suhr
Advanced member
Posts: 586
Joined: Fri Nov 04, 2011 1:12 pm
Location: Nyköping, Sweden

Re: User experience to fix files

Post by jan_suhr »

With PDF Review you can send them the Preflight report PDF that shows what's wrong with the file.

Another way is to from the XML-report make a nice looking email that give them the information on what's wrong.
Jan Suhr
Color Consult AB
Sweden
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