Anyone having connection issues with Griffin Auto?
Anyone having connection issues with Griffin Auto?
Receiving ID Error (1): -211 when trying to start.
- magnussandstrom
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Re: Anyone having connection issues with Griffin Auto?
We have also problems with Griffin auto today, I don't know if it's related to yours. I have contacted my supplier and submitted an Enfocus support case.
Last edited by magnussandstrom on Tue Mar 26, 2024 3:15 pm, edited 1 time in total.
Re: Anyone having connection issues with Griffin Auto?
It seems the issue was related to licensing.
I was starting Griffin Auto from command line to see the error.
I did message you on Instagram directly to ask you
If you like we could share email incase something like this occurs in the future?
I was starting Griffin Auto from command line to see the error.
I did message you on Instagram directly to ask you
If you like we could share email incase something like this occurs in the future?
- magnussandstrom
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Re: Anyone having connection issues with Griffin Auto?
I got a response from Enfocus/Esko that the issue is fixed now. It's working on our end again.
I'll take a look on Instagram
I'll take a look on Instagram
Re: Anyone having connection issues with Griffin Auto?
Same problem yesterday and Enfocus indeed solved the problem! Doesn't change the fact that I Griffin still only works with a VPN connection with us!
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
Linkedin | GraphicWorld bv.
- magnussandstrom
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Re: Anyone having connection issues with Griffin Auto?
I'm not sure why need to use VPN? But yeah, it's a strange licensing model. IMHO on premise software should function even if there is a lost of internet connection for a day. That could happen for many reasons.
Re: Anyone having connection issues with Griffin Auto?
Not sure what our problem is, but Griffin only works with a VPN connection for us. Most likely it is something internal, but we have already tried everything, even switching firewalls! Maybe I will create a separate topic for our problem, maybe Enfocus will realize the seriousness of our problem a little more after the takeover of Griffin!magnussandstrom wrote: ↑Thu Nov 23, 2023 10:09 amI'm not sure why need to use VPN? But yeah, it's a strange licensing model. IMHO on premise software should function even if there is a lost of internet connection for a day. That could happen for many reasons.
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
Linkedin | GraphicWorld bv.
Re: Anyone having connection issues with Griffin Auto?
We had also the license issue, for the third time.
This is annoying. Griffin has a license key with subscription.
There should be a fallback option so that Griffin continues to function for at least 48 hours.
This is annoying. Griffin has a license key with subscription.
There should be a fallback option so that Griffin continues to function for at least 48 hours.
Last edited by Robert.W on Thu Nov 23, 2023 3:27 pm, edited 1 time in total.
- magnussandstrom
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Re: Anyone having connection issues with Griffin Auto?
Hopefully they change how it works moving foward.
Re: Anyone having connection issues with Griffin Auto?
And again there is a license issue.
Is anyone else affected?
Is anyone else affected?
- magnussandstrom
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Re: Anyone having connection issues with Griffin Auto?
We have not noticed any issues with the Griffin license lately.