Using the FTP Receive Element "Unable to login to server"

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AndrewFriedman
Newbie
Posts: 8
Joined: Tue May 30, 2023 2:43 pm

Using the FTP Receive Element "Unable to login to server"

Post by AndrewFriedman »

Hello Everyone,

So, I'm trying to use the FTP Receive element to grab files from a server and import them to my flow. I'm pretty sure that all of my fields are filled in correctly with the SFTP server type because I can go into my terminal and connect to the server I can also connect to the server using Fill Zilla but for some reason, Switch doesn't want to connect. I keep getting an error "Unable to login to the server" even though all of the settings are the same as the Fill Zilla and my terminal. Is there something weird that Switch needs to connect that I'm missing?

It's not letting me upload images so here are my settings
Server Type: SFTP
Authentification: Method Public Key
Certificate Store Type: PEMKEY_FILE
Certificate Store Path: /Users/pageworksswitch/.ssh/id_beeman_portal_preflight.pem
User Name S3_SPFT
User system cryptography library: No
FTP server address s-3c09e1348da546c9a.server.transfer.us-east-2.amazonaws.com
Port 22
FTP Directory is linked to my Certificate File which is a PEM file type if that matters.

Thank you
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