Error: PitStop Server Engine is not running!

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Egon
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Location: Arnhem The Netherlands
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Error: PitStop Server Engine is not running!

Post by Egon »

I get an error message in Switch and Pitstop server!
In Switch I get the message:
207: The CLI did not succeed in connecting to PitStop Server in a Timely Fashion.


In PitsStop Server I get the message:
Internal error: PitStop Server Engine is not running.
The Pause button at the top left is indeed visible but nothing happens when I click it.
Restarting the applications does not work either. Only restart the computer completely but then I can process 2 files and then I get the same error messages in both applications again. :cry:

Removing the Prefsfolder of PitStop Server and having PitStop rebuild it didn't work either! This is actually the only solution I could find.... I can't really find anything about error messages in PitStop Server.... :roll:

Switch version: 2023 Fall
PitStop Server : 24.07
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
laurentd
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Joined: Wed Mar 13, 2019 2:06 pm

Re: Error: PitStop Server Engine is not running!

Post by laurentd »

Please open a support case:
http://www.enfocus.com/supportportal
Laurent De Wilde, Solution Architect @ Enfocus
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Egon
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Posts: 24
Joined: Fri Sep 23, 2022 1:14 pm
Location: Arnhem The Netherlands
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Re: Error: PitStop Server Engine is not running!

Post by Egon »

Good morning Laurent,

I created a support ticket (ENF-00214285). Usually I go to my retailer for problems or solve them through the forum, but I think it's wise for you guys to take a look at my system for once since my Griffin in Switch is also unusable without a VPN connection!
Enfocus Pitstop Pro | Enfocus Pitstop Server | Enfocus Switch | ArtiosCad | Workflow Designer
Linkedin | GraphicWorld bv.
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