Switch 13 upgrade - HP Smartstream not recognised?

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youngy4130
Newbie
Posts: 16
Joined: Wed Apr 13, 2016 2:42 pm

Switch 13 upgrade - HP Smartstream not recognised?

Post by youngy4130 »

Hi

I've just updated our development switch to switch 13 on the same machine I have HP Smartstream designer installed as a trial on InDesign CC 2015.

For some reason the Smartstream configurators are still greyed out as if its not installed. Am I Missing something?

Thanks for your help.
sander
Advanced member
Posts: 274
Joined: Wed Oct 01, 2014 8:58 am
Location: The Netherlands

Re: Switch 13 upgrade - HP Smartstream not recognised?

Post by sander »

Documentation says:
"For Adobe CC, ExtendScript Toolkit must be installed manually for the configurator to function properly. "

Do you have it installed?
youngy4130
Newbie
Posts: 16
Joined: Wed Apr 13, 2016 2:42 pm

Re: Switch 13 upgrade - HP Smartstream not recognised?

Post by youngy4130 »

:oops:

Totally missed this and it fixed it!

Thank you.
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