Pitstop 13 Edit /Impose/Jobmaster/Acrobat DC
Posted: Fri Oct 13, 2017 8:13 pm
Our customers use PitStop Edit 13 which we received through EFI as part of the Impose/Jobmaster software.for the Fiery DFEs. When installing it, if there is an existing version on DC installed it has to be removed and the version on the software disk has to be installed.
As soon as the install is complete, Adobe CC notifies that there is an update available for DC. If the update is installed, PitStop disappears. it is still present in Programs and Features, you just can't access it.
The software installer does not offer an option to just install PitStop.
Is there a way to maintain the PitStop install through the update process?
As much as our customers pay for CC, they are not going to not keep the software up to date. PitStop should not just disappear every time an update has to be done.
If anyone has any ideas on how to fix or work around this I'd appreciate hearing your ideas.
Thanks
As soon as the install is complete, Adobe CC notifies that there is an update available for DC. If the update is installed, PitStop disappears. it is still present in Programs and Features, you just can't access it.
The software installer does not offer an option to just install PitStop.
Is there a way to maintain the PitStop install through the update process?
As much as our customers pay for CC, they are not going to not keep the software up to date. PitStop should not just disappear every time an update has to be done.
If anyone has any ideas on how to fix or work around this I'd appreciate hearing your ideas.
Thanks