Serious Issues with PitStop Server 2018 + SWITCH
Posted: Thu May 03, 2018 4:54 pm
Hello,
Information received from Enfocus :
"Unfortunately, customers have reported a severe bug in the PitStop Server 2018 configurator in Switch, when upgrading to PitStop Server 2018 from older versions.
All Preflight Profiles and Action Lists are lost, which causes production downtime. This is the case on both Mac and Windows.
I would recommend that your customers do not upgrade until we get to the bottom of the issue.
Please note this only effects the Switch configurator for PitStop Server 2018, the standalone PitStop Server application is fine.
We expect the issue to be resolved quickly, but we are going to completely re-test the configurator again to make sure everything is correct before releasing it.
Please accept our apologies for the inconvenience. We will keep you updated as soon as we have more news.
If you have any questions or queries, please feel free to email me directly."
Information received from Enfocus :
"Unfortunately, customers have reported a severe bug in the PitStop Server 2018 configurator in Switch, when upgrading to PitStop Server 2018 from older versions.
All Preflight Profiles and Action Lists are lost, which causes production downtime. This is the case on both Mac and Windows.
I would recommend that your customers do not upgrade until we get to the bottom of the issue.
Please note this only effects the Switch configurator for PitStop Server 2018, the standalone PitStop Server application is fine.
We expect the issue to be resolved quickly, but we are going to completely re-test the configurator again to make sure everything is correct before releasing it.
Please accept our apologies for the inconvenience. We will keep you updated as soon as we have more news.
If you have any questions or queries, please feel free to email me directly."