Hello everyone,
Has anybody also encoutered the problem when restarting the complete Switch programm, all the groups with sorted flows are lost?
In our total workflow I created some folders/groups and sub-groups with flows for a specific task (like prepress, print, CTP, test, etc.)
So I can find and access them more easily and everyting is more structured.
But after upgrading to Switch 2018 it happend a serveral times now, when Switch must be restarted all flows available are placed back on the group "root" level. All the folder/groups are gone and the sorted structure is lost.
The flows are started and running without any problem.
Does anyone have a suggestion what could be the problem?
Thank you!!
Mireille
Flow groups are not saved with restart Switch
Re: Flow groups are not saved with restart Switch
I don't have suggestion, but can tell you that I had same behaviour on both 2017 and 2018.
It is not often, once in a while, usually if there is power outage or something so Switch does not exit cleanly, when it boots back up, it looses all groups.
I learned to live with it
It is not often, once in a while, usually if there is power outage or something so Switch does not exit cleanly, when it boots back up, it looses all groups.
I learned to live with it
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- Location: The Netherlands
Re: Flow groups are not saved with restart Switch
I've got the same problem. Happens sometime.
Created a support-ticket with Enfocus.
They let me know that a bugfix will be released in a feature release...
Until then you 'll have to live with it.
I hope to see this update quickly...
Created a support-ticket with Enfocus.
They let me know that a bugfix will be released in a feature release...
Until then you 'll have to live with it.
I hope to see this update quickly...
Re: Flow groups are not saved with restart Switch
Many thanks for the information!
Re: Flow groups are not saved with restart Switch
Hi !
I experienced the same issue, and shared with Enfocus Support, here is the reply :
"This was a known bug in v18 and had been logged with the development team, ENFS-16299.
Groups are stored in an XML file and you can keep a backup of that XML.
/Users/User/AppData/Roaming/Enfocus/SwitchServer/Settings/flowsPaneLayout.xml
Stop SWITCH & replace with a previous version/backup.
Just be sure if you add more groups, to backup that file again."
I experienced the same issue, and shared with Enfocus Support, here is the reply :
"This was a known bug in v18 and had been logged with the development team, ENFS-16299.
Groups are stored in an XML file and you can keep a backup of that XML.
/Users/User/AppData/Roaming/Enfocus/SwitchServer/Settings/flowsPaneLayout.xml
Stop SWITCH & replace with a previous version/backup.
Just be sure if you add more groups, to backup that file again."
Re: Flow groups are not saved with restart Switch
Mine was under different path, "E:\Switch App Root\settings"
I happen to set Switch app root to E drive, perhaps that is the reason.
I happen to set Switch app root to E drive, perhaps that is the reason.