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I've created a custom email (body) with our company logo and included things like [Job.NameProper] in the email but when the email is sent the areas aren't populated with the relevant info.



Is it not possible to include any variables in a custom email?

McCannManchester wrote: I've created a custom email (body) with our company logo and included things like [Job.NameProper] in the email but when the email is sent the areas aren't populated with the relevant info.



Is it not possible to include any variables in a custom email?


Switch allows you to custom the subject line and the body text with variables. You mention a logo. Did you encode the body text using HTML? Is the image referenced via a full URI?

The email is html and on receiving it it looks ok just the variables have not been populated, thought i may be missing a trick somewhere

Could you post your HTML body template?

html email source



















FTP Delivery Email



























Enfocus Switch email notification



Dear [Metadata.Text:Path="xwnv:item_description"]@mccann.com





The file [Job.NameProper] has been delivered via xxx to on [Switch.Date:Format="dd-MM-yyyy",TimeZone=UTC] at [Switch.Date:Format="hh:mm",TimeZone=UTC].



Regards







This email was triggered by this file [Job.NameProper]











This message contains information which may be confidential and privileged. Unless you are the intended recipient (or authorized to receive this message for the intended recipient), you may not use, copy, disseminate or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Thank you very much.