Enfocus Community

Hello,

We run Switch 18 update 3 and very often our Flow groups disappear. All flows are no longer in folders but we get a list of all flows in alphabetical order. This is very annoying because we have different groups for different parts of our business and so it is easier to backup/restore flows or see what part of the business has problems.

Anyone advice about this?

Thanks
Bart

We used to regularly have this issue too, since we updated to Switch 2019 Fall we haven't seen it happen

We haven't had that problem in the more recent versions, either, but we still take backups of the file ‪C:\Users\[USERNAME]\AppData\Roaming\Enfocus\Switch Server\settings\flowsPaneLayout.xml ––> if the flow grouping gets cleared, restoring that file from the backup and restarting Switch restores the grouping.

I hope after an update we won't have this problem anymore

Thx everyone!