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Pitstop error 3402

Posted: Mon Aug 10, 2020 9:06 am
by babathemacman
Hello,

I get an error "pitstop error 349: Error while saving (Pitstop Library error code 3402): could not create a report", does anyone know how I can fix this error.

Thanxs

Re: Pitstop error 3402

Posted: Mon Aug 10, 2020 9:10 am
by Padawan
Does this happen with a PDF report or an XML report?

Possible causes I see:
- PitStop Server doesn't has the permissions to write a file in the location it should be outputted
- The incoming file has a very long filename, when "_report" is added as suffix the path is to long