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Pitstop Server - does it have a limit of how many pages it can process?

Posted: Fri Jul 30, 2021 2:06 pm
by Arthur
Anyone experienced a situation where Pitstop Server seems to not have processed the whole multipage document ??
We are working with docs that comprise of thousand of pages, yet when running various action / preflight profiles, I have just discovered that the report is only showing the first 1000 pages.
Indeed in the document properties the actual number of pages is listed, yet the results do not seem to cover the whole document.
I have just run one of the default Preflight Profiles - Digital Print. Reduce Clicks. Looks black - Make Black, which only reported on 1000 pages.
The document is 1531pp, yet the summary shows:
Page Color Type Summary:
Number of Empty Pages 248
Number of Black and White Pages 438
Number of Color Pages 314

which totals up to 1000 only.
Detailed report also shows only 1000 lines / pages and not a single one more.

PitStop Server 21.0.1.0

The acrobat plugin version is no different....

Anyone had anything like that ?

Re: Pitstop Server - does it have a limit of how many pages it can process?

Posted: Mon Aug 02, 2021 12:14 pm
by abailescollins
There should not be any limit unless one is specified.
Can you contact our support please so they can diagnose this?

Re: Pitstop Server - does it have a limit of how many pages it can process?

Posted: Mon Aug 02, 2021 1:12 pm
by abailescollins
I can see you already logged it and they have responded.
This only limits the report. The whole file would have been processed.